Bluedart — false allegations of refusing the product by customer and not delivering to customer

Hello myself Dr Ashish Dadhich from Bikaner. my email id is [protected]@gmail.com .I have a complaint against BLUEDART COURIER BIKANER RAJASTHAN. I ordered a Laptop mouse on 6th may 2015 at Amazon.in which was to be delivered to me. Bluedart was the courier company assigned to deliver it at my residence in Bikaner. my product tracking number was [protected] . and product was TARGUS AMU09701AP51 Armor Mini Trace Mouse. On 14th may I received a message that the product has been refused by you and so it is being sent back to Amazon. whereas the truth is no one came to my home to deliver the product . I have a joint family and there are 17 members .So there is no question of no family member being there to receive it either . I contacted Amazon customer service after no one picked my call at bluedart office in bikaner. They said sorry for inconvenience and promised to tell bluedart to deliver it on next working day. But today on 21st may again I got the same message of refusal of product by me. I was eagerly waiting for the product at home and it has caused severe mental stress to me. I have decided never to use Bluedart courier services and would advise the same to others also. I would request the https://www.consumercomplaints.in forum to do something about it if they have any power against this mighty bluedart who delivers product on its own will and make sure it doesnt happen again Thanks.