BSNL — Recharge amount deducted, without giving proper validity period

Address:

Lucknow, Uttar Pradesh, 226010

My BSNL no. for complaint is [protected] and my contact no. is [protected].
I had registered a complaint around more than a year back, and i even posted it on a consumer complaint site, but nobody from the customer care team, even took notice of that. The link of that complaint is as follows-:

https://www.consumercomplaints.in/bsnl-unnecessary-recharge-done-by-the-company-...⇄

Its a new complaint this time, and it will need urgent resolution, so i have to conversate with the authority, who can take the responsibility, unlike the previous experience.
The case is that I am using this bsnl no. for around 10 years, and it deducts 40 Rs./ 6 months to extend the validity of outgoing. I have to cope-up with this, because many of my contacts have this no. saved, as my contact. Today, i recharged the no. With Rs. 198 for netpack of around 1GB data for a validity of 1 month, but its showing validity for only 1 week. I later was able to notice it, and concluded that this might be done because the no. is showing outgoing validity till 14th Jan, although the sim validity is still to be 29th Jan.
But 1stly any tarriff, and specially data tarriff should not be linked to outgoing validity. And suppose, even if it is linked, than why the recharge is allowed to happen at the 1st place, with amount being deducted.!! Rs. 68 and Rs. 198 recharge give the same amount of data, the difference is that the former is valid for one week and the latter for four weeks. If I wanted a tarriff for one week, then why would i have not used the Rs. 68 tarriff instead!!... The thing that needs focus here is that, had i made a recharge of even around 2000 Rs. for validity of about 90 days, then also the recharge would have been successful, showing that it would be valid for 90 days, but given a validity of 1 day instead, once the payment was made.
I have not started using the netpack, because I want to consult with you, what needs to be done in this situation. Also I want to draw your attention that service is so bad that it is not even showing the data balance given to me!!
The complaint which i made an year back was this, if it cant be read in the link above-: “on 19th july 2014, the validity of my no. [protected] expired...i went to the retailer for recharge...Rs. 37 recharge was done successfully, which gave 6 months extension of validity...but the company also did the same recharge itself, and deducted the amount from my main balance also, and it was just waste, bcz not even 6 more months validity for that was given, it just lapsed...i had taken no step for an automatic recharge from my mobile...and also how can two recharges, which are same, made possible by the company on the same day...”.
No attention from any official was made to this complaint also,