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BWSSB Customer Care

Bangalore Water Supply and Sewerage Board

Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts

Phone:+91 80 2223 8888
 +91 80 2294 5139
Mobile:+91 98 4544 4039
Near Cambridge School, 17th Main, 2nd Sector,22nd Cross, Hsr Layout, Bangalore - 560034
 

BWSSB Complaints & Reviews

BWSSB - WATER WASTAGE AND BRIBING

User
 sarashaikh on Mar 5, 2015
HI ALL, PLEASE NOTE THAT THE PEOPLE STAYING IN (3 BLACK GATES BUILDING) IN "B" STREET, MACKAN ROAD, BANGALORE-1 ARE WASTING WATER LIKE A HELL AND THE PERSON WHO COMES HERE TO ENTER THE BILL TAKES MONEY FROM THEM AND ENTER LESS AMOUNT IN THE BILL. SO PLEASE CHECK ON THIS AND TAKE NECESSARY ACTION ON THE SAME. THANKS IN ADVANCE SARA...
Complaint comments Read comments Complaint category Other

BWSSB - There is no water force in our area in Kuppuswamy layout, Nagawar HKBK college Back gate

User
 Najam Ishaq on Mar 5, 2015
Respected Sir / Madam, Myself S. Najam Ishaq, a local resident of # 4, kuppuswamy layout, HKBK college of Engineering Back gate, Nagwara main road, Bangalore 560 045, my meter number E-157871020, Bill No. 57610 Bill dated 03/02/15 the reading was 170000 to 183000 (13 units is runned), (Bill amt is Rs. 189/-) & again bill generated for the month 03/03/2015 & payable is on 18/3/2015 (Consumed water units.183000 to 192000) (Total 11units). U can easily analyse what is consumption water & its force i have complaining to Babu sahib palya water office on phone to Customer care people but...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Sewerage and water suplly to Hennur Road, Geddalahalli

User
 Rameshhar on Mar 3, 2015
I write on behalf of thousand of residents on Hennur Road who have no access to proper sewerage and water supply from BWSSB. We have bee promised that the lines will be laid soon for both sewerage and water supply but have been waiting in vain for this to happen. Hennur Road is a rapidly developing area and there are several high rise apartment buildings coming up. Please do this work on top priority. What is the status, please?...
Complaint comments Read comments Complaint category News & Media

BWSSB - No water supply in 2nd cross, S G Palya

User
 Lakshmi Subramaniam on Feb 28, 2015
There has hardly been any water supply to the 2nd cross area of S G Palya, C V Raman nagar post. repeated complaints to call center and BWSSB office at Bhuvaneshwari nagar has gone to deaf ears. Our monthly bill for the past 3 months is just 100, which is the bare minimum for using their meter and connectivity. Can some1 please wake up and do something? The strange thing is there is a sub control fixed on 2nd cross and the concerned operator happily forgets to turn this on and disappears while supplying water to other areas. The Bhuvaneshwari nagar office AE says catch hold of the operator when...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Billing with zero consumption

User
 Tusar Nayak on Feb 25, 2015
Dear Sir, When our layout got connected first time with the water pipe from BWSSB more than a year back, I noticed that water is flowing drop by drop to my house while my neighbor are getting good amount of water. So I informed the same technician who connected all pipe and meter in our layout. He investigated with water pipe without any success. Three months back when I met the meter reading person, I informed him that I hadn't received bill. He told me that there is a blockage issue on the other side of pipe and water is not coming in. He didn't take meter reading that time and didn't provide...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - Water Pipe Damage

User
 Vicky Chowhan on Feb 23, 2015
On 02th of February, the water pipe is broken down due to unknown reason. This has led to several problems as we are unable to receive water regulalry. Atleast from past 20 days we are not getting water. I would request you to kindly escalate this issue. We tried to call & regular visit to the office but there is no proper response. Due to this damage the water is going gutted in ground leading to water blockage in surrounding areas. Ever now then some people are coming and asking for ransom amount to clear this matter. We have been facing water problem very badly so request you to please take...
Complaint comments Read comments Complaint category Other

BWSSB - Drainage pipe broken

User
 Manjunath U on Feb 22, 2015
On 16th of February, the drainage pipe is broken down by one of our neighbors to cause trouble to other residents residing in the road. This has led to several problems in passage of waste water as well as leading to a place of breeding mosquitoes & other water borne illnesses. I would request you to kindly escalate this issue. We tried to call & regular visit to the office but there is no proper response. Therefore we the residents of the below mentioned area, request you to kindly take immediate action and help us in resolving the issue. # 146, 3rd C cross, Puttiah compound, RMV 2nd...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - sewage leakage in the road..

User
 Nagarajantn Narasimhachar on Feb 22, 2015
There is leakage of sewage water due to breakage of pipe in front of vacant site no 321, 16th main, AG's lay out Arrehally, Bangalore-560 061. The drain water is flowing in front of our house (corner house The unbearable stench of the drain water which is remaining stagnant around our house is causing lot of problem to us in particular and to the road using residents of this main in general. Two buildings are coming up at this particular place where around 7-8 small children of construction workers place virtually in the squalor which may cause health problems if the situation does not improve....
Complaint comments Read comments Complaint category Other

BWSSB - Second time collection of BWSSB deposits and excess billing since last 6 months

User
 ram197 on Feb 21, 2015
Dear sir, RR no: W-320757 Customer name: Ramesh N in my house only myself, wife and kid is staying but i have paid Rs.13, 165/- for last 5 month bill amount for 3 people consumption. 1. GBWASP deposit I have paid GBWASP deposit of Rs.8000/- paid at the time of getting connection but i am receiving the bill with same charges again. When i approached BWSSB office, they have asked to submit the syndicate bank receipt, after submitting the same even after 6 months it is not rectified, still i am paying this GBWASP charges every month in the bill. 2. Faulty meter and excess water recording: Our...
Complaint comments Read comments Complaint category Utility Services

BWSSB - water meter no.: E222671, water bill is not issued

User
 hathwar on Feb 17, 2015
I have submitted the water meter application in Ramamurthy nagar and i have collected the meter from Kundalahalli office. meter was connected almost one year back till now i have not received the bill. I have approached the Ramamurthynagar and Kundalahalli office for geeting the bill, but in these both office the meter number was not registered. They have told me come after one week. Like this i approached the Kundalahalli office 4 time but the result is zero. meter reading is increasing day by day and will be difficult for me to make the payment in shot for the single time payment. Even...
Complaint comments Read comments Complaint category Other

BWSSB - Water Bill mounting

User
 lakshmiveera on Feb 16, 2015
Dear sir, we got water bill of rs 30, 000 for not using it for nearly 6 months one person from BWSSB came and told me we need to change the meter but then also this month i got water bill of 30, 000 i have only one tenant and only 2 people living there for more than 6 months but i do'nt know how i am getting high bill value others are getting a mere100 rs for a month my rr number is RR number E-333396 no 11 vinayaka layout rama murthy nagar bangalor - 16 please any one to help me...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Abnormal consumption bill in respect of rr no NW400020

User
 pdmahale on Feb 16, 2015
From: Bengaluru Prabhakar Das Mahale 13-2-2015 1383 ”Pratyusha”, Sir M.V.Layout, Opp: Ullal Lake Bus stop Bengaluru 560110 To, The Assistant Executive Engineer No.4, North West Water supply and Sanitary Sub-Division 5th Block, 2nd stage, Nagarabavi outer Ring road, Bengaluru 560072 Sir, Sub: Excess billing of water and sanitary charges of R.R. No. NW400020 Above mentioned water and sanitary connection has been provide to me w.e.f. 2-8- 2014.The details of meter reading and the amount billed from the date of providing connection is furnished below. Period of bill Meter...
Complaint comments Read comments Complaint category Utility Services

BWSSB - Leakage in water supply line.

User
 anilshanb on Feb 15, 2015
Sir, Few day's ago in front of our house bwssb carried out the work of laying down new drainage pipe & due to the negligience of the contractor our drinking water supply pipe got damaged & the concerned contractor did not do the repair work properly & even now the leakage has not stopped. I request the bwssb to get it rectified. Yours, S G Shanbhag (Consumer ID W-103157020) 145, 8th main, 18th cross CHBS Layout, Vijayanagar Bengaluru - 40...
Complaint comments Read comments Complaint category Other

BWSSB - Arrogant and irresponsible behaviour

User
 abhi4it on Feb 14, 2015
Sir,

Regarding BWSSB connection issue, I tried calling the BWSSB complaint number(so called 24 hr) i.e 080-22238888.

1.This number is OOO always. Most of the time they pick up and out right keep the receiver on table.
2.On Continuous calling for one week, someone took (Feb 14 i.e 14/02/2015 tiem 2to 2:15pm) and the moment I told complaint, he disconnected the call.Again I called and asked him, why you are doing like this, He simply disconnected the call by scolding me local language like "dharidhra".

Sir, please take action as this is...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - Non supply of domestic water supply

User
 dolkumar on Feb 12, 2015
Residents of Ishaq Layout, Puttenahalli, Yelahanka, Bangalore-560064 have not receive the domestic water supply(Kaveri water) from Asstt.Executive Engineer, N-2, BWSSB, Yelahanka, Bengaluru-560064 since 11/ 12/2014, whereas monthly water bills are paid regularly. We have made several verbal complaints to the above authority along with application, but neither any action nor application has been accepted. Instead advised to submit complaint ONLINE. Today the 12th Feb 2015, the women residents of Ishaq layout visited the above office with further complaint, but no fruitful results/reply given by the...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - Water Connection still not sanctioned

User
 agraham on Feb 12, 2015
Connection not given for application submitted on 26/08/2013 BWSSB Complaint Ref:DM526 I had applied for the BWSSB water connection on 26/08/2013, Ref: DM526 (file No.). The initial deposit of Rs.8000/- was deposited at Syndicate bank, K.R.Puram on 26/08/2013. The basic DD Rs.3355/- and other required documents was handed over to D M Engineering, through whom the connection application was forwarded. They also have taken a service charge of Rs.2000/-. They were to come back with the prorate amount based on the site measurement. I had been following it up for quite sometime with the DM Engineering....
Complaint comments Read comments Complaint category Utility Services

BWSSB - Water bill charged for 12500

User
 Vinithagare on Feb 7, 2015
Hi, I am a resident of #152, Royal shelters devarachikkanahalli, bangalore. In 2004 mar, we have paid rs. 10000 as the deposit. However, they have charged 10000 as arears and made the bill to be around 12500. When we personally went to the bwssb office at BTM layout, with the photocopy of the Bill fo10000 paid, they rejected it asking us to submit the original bill. My question is how can anybody give them original bill? Do they not have any accountability to keep their books in order. On top of that they demand us to give original bills. They have spoiled our weekend. Please look into the matter...
Complaint comments Read comments Complaint category Unauthorized charges

BWSSB - Water bill meter has run too high

User
 prad22 on Feb 5, 2015
Dear Sir, Madam, We are residents of Ramamurthynagar. We have Cauvery water connection. Our RR No is E-511247/1-145 Consumer number - 50099. From 3 years we have geting water bill for Rs.150 to Rs.300 at the most. However for the month of February, our water bill is for Rs.4866. Meter reading is done correctly. (Usually usage is 10000 ltrs, but for this month meter has run 114000 ltrs) We contacted Ramamurthynagar office, they inspected the meter and they suspect meter might have run due to air pressure. However they say there is no way to do any correction on this bill, we have...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - bill problem

User
 lakshmiveera on Feb 5, 2015
Dear sir, we got water bill of rs 30, 000 for not using it for nearly8 months one person from BWSSB came and told me we need to change the meter but then also this month only 2 people living there for more than 8 months but i do'nt know ow i am getting high bill value others are getting a mere100 rs for a month my rr number is RR number E-333396 no 11 vinayaka layout rama murthy nagar bangalor - 16 please any one to help me Month/Bill No Reading/Consumption Total BillAmount(Rs) Collection Receipt Details Feb-2015 / E-333396020 1200000 / 250000 30519 0 Jan-2015 / E-333396010 950000 /...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - illegal water connection

User
 nasreen8311 on Feb 5, 2015
Dear sir, I am a resident of Bhoopasandra, my neighbour is taken an illegal connection, they have dug a bore well on the corporation road for their personal use and they are having more than two cavery water connection because of which we are not getting water supply our connection is cut please do the needful and take action against them thanking you Nazeema begum 85/1 PS guffar road 8th cross bhoopasandra bangalore - 94 Ph no: 9886099157...
Complaint comments Read comments [1] Complaint category Neighbours

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