BWSSB Customer Care

BWSSB Customer Care

Bangalore Water Supply and Sewerage Board

Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts

Phone:+91 80 2223 8888
+91 80 2294 5139
Mobile:+91 98 4544 4039
Webpage: bwssb.org
Near Cambridge School, 17th Main, 2nd Sector,22nd Cross, Hsr Layout, Bangalore - 560034
Satisfactory Rating
1%
Complaints
388
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

BWSSB related photos (29)

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BWSSB Complaints & Reviews

BWSSB - Sewage pipe blocked

User
 Revathi G on Aug 1, 2015
Personnel from BWSSB are laying new sewage pipe in front of my building and in the process have blocked the sewage pipe outlet from the building, which is causing a lot of inconvenience to the residents of the building. This is a 70 year old connection and regularly maintained. Address: Shree Complex, 73, St. John's Road, Opp RBANM's Grounds, Bangalore - 560 042. Request you to kindly reconnect the outlet at the earliest. Thanks, Regards,...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - Cauvery water mixed with drainage water

User
 leena bopaiah on Jul 23, 2015
from past 1 month, cauvery water is mixed with DRIANAGE WATER, can you please check this. my address is No.112/2, Manju Nilaya, Srinivagillu, Viveknagar post, EG PURA, BANGALORE-47. I HAVE CALLED THE BWSSB person who is incharge of that area and he knows it too.Inspite o raising serveral complaints this is still not resolved. can higher authorities look into this. my mobile no. 9686861767 Thank You B M APPAIAH...
Complaint comments Read comments Complaint category House, Apartment Rental

BWSSB - Sewage running main pipe blocked

User
 Poojasantosh 55 on Jul 19, 2015
I am herewith on behalf of residents of D. V .G road basavanagudi apprise you, The drainage manhole in front of our houses are frequently overflowing and as a result, overflowing drains is stagnating at front of all our houses The main reason being, the main manhole chambers getting blocked/choked and the water reverses on to the streets and causing it to overflow. When it rains the drainage water is overflown from drainage chamber and getting into bathrooms and kitchens. In the past also on many occasions it was brought to the notice of BWSSB, we request you to rectify this in priority if unattended...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Sewage water overflow

User
 Kushaal Gupta on Jul 13, 2015
Sewage water let into storm water drain which is overflowing into the road and entering my compound.Unable to use the maingate as sewage water is flooded.
Have been complaining but no serious action taken.
Terrible stinch and has become the breeding groud of mosqitoes.

The govt releases half page adv in locals to educate on dengue
Spread, but does not take action on what it is seeing and can actually control....
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - not applicable

User
 Dhanaraj Arunagiri on Jul 11, 2015
Dear Sir, This is not a complaint, I needed information. We need to get new water connection for our house at Kempapura near Nagawara. I will be free from work now for a month so I thought I will do this myself instead of through middlemen. Can you please let me know the detailed procedure and cost involved for doing this....
Complaint comments Read comments Complaint category Utility Services

BWSSB - no water from 20 days

User
 suhail ms on Jul 10, 2015
name :SUHAIL SADDAM MS ph no 9902576769 ward no 21 address: no 186, 1stmain 3rd cross near ashwattekatee hebbal ward no 21 560025 dear BWSSB, we are not find any water from past 20 days, we contacted the local water person he inform it will ready by 2 days but we waited one week but no water again we askes some of water man he told there is pipe damage due to cable installation, whats this is it our mistake ? we don't have any other source of water, we are working in private company's we don't have much time to fill water from some other source we purely depends on bwssb, kindly see the problem...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - leakage of water in road

User
 thirumalaitalks on Jul 9, 2015
good morning sir, i S.Thirumalai the resident of somasundra palaya, 7th cross, karumariamman street. during digging of the road for cauvery water supply BWSSB worker damaged our water connection and hence the is flowing in road for no reason, its of no use to any one, when we complaint about this for public the water man is asking 6000/- with us for checking that connection for which we are not responsible, in our street no one has applied for water meter and has dug three holes for the main water pipe, please take action or else water is wasted for all weeks during its supply .I am being complaining...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Water problem

User
 satya hsr on Jul 7, 2015
Dear Sir, We are facing lot many problems for timings of water and no water. Previously you were releasing water around 8 PM every day. It was a good time but later I was changed to 1 AM and now 3.30 AM. It is very very difficult to wake up every night and past 4 days we didn’t get water even. We don’t have any another alternative to get water. We depended on your water supply service only. Requesting you to understand the difficulty and do needful. My family staying in rental house. So can not arrange new motor. We depende on kaveri water. Please sir knidly underastand the situtation....
Complaint comments Read comments Complaint category Government Organizations

BWSSB - Wreckless use of groundwater for commercial gains

User
 rkswamy81 on Jul 5, 2015
There is a borewell situated opposite to presidency school, bilekahalli, bangalore - 560076. You will find the groundwater is fully exploited continuously and hundreds of lorryloads of water is transported daily to various places. This place is overwhelmed by traffic always since there is a lot of traffic because of school buses and vehicles. The tar road was laid afresh on 1 / 11 / 2013 and it is totally damaged within 2 years due to heavy traffic by water lorries. Please take action against the borewell operator as he is commercially exploiting the groundwater unauthorisedly from a residential...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - High bill amount -

User
 appsusi on Jul 3, 2015
Dear Sir/Madam, I would like to have our water meter checked at No. 962, meenakshi nilayam, Church Street, New Tippasandra, Bangalore - 75 as we are getting bill amount above 2500/- from last 2-3 months. I guess the meter might be at fault, and would like to have the same examined. Awaiting your response and immediate Action. Thanks & Regards, Suresh - 080-25297976. RR # E-238682/11-218. CONSUMER I.D - 3840...
Complaint comments Read comments Complaint category House, Apartment Rental

BWSSB - High Water Bill

User
 SyedM1580 on Jun 26, 2015
Dear Sir/Madam, I would like to have water meter checked at No. 80, 4th Cross, 1st Main Road, R.B.Extension, 3rd Block Jayanagar East, Bangalore 560011. As we are getting bill of above 3000 from past 3 months. I guess the meter might be at fault, and would like to have examined. Awaiting your response and Action. Thanks & Regards, Syed Nazeer...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Water Crisis at Koramangala 6th Blk (June 26, 2015)

User
 VargheseAbraham on Jun 25, 2015
Please ensure the water supply in this region (Venkata Reddy Layout, Koramangala 6th Block) is more frequent & timely. Also appreciate if we were intimated early in case of repair works & provided temporary alternate solutions. Thank you!...
Complaint comments Read comments Complaint category Utility Services

BWSSB - Bill amount is hig from past 3 months

User
 mhareesha on Jun 24, 2015
Dear Sir/Mam, Kindly check the meter at 1903, 10th cross, Kumaraswamy layout 2nd stage bangalore -78 as we are getting bill of above 2000 from past 3 months. This months bill which we paid is : 3166/- PFA the bill. There are only 7 people in the house. I guess the meter might be faulty. Kindly let me know the reason for such high amount of bill and we would like to get it rectified. Awaiting your response and Action. Thanks & Regards, Mahima...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - Water bill is very high

User
 Nayantara Lakshman on Jun 22, 2015
Our bill for the month of May is very high (Rs 8581). Someone from BWSSB was sent to our office today and he was unable to give us a proper explanation as to why the bill was high. He just told us that the meter readings are high with no further explanations. It is not fair for us to pay such a high amount as we have not consumed so much water. The RR number is N-204656/SHN-5-353. Can you please send someone who can rectify and solve our bill issue....
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - SHORTAGE OF WATER

User
 srini52118 on Jun 22, 2015
SIR, THIS IS TO INFORM THAT FROM PAST 15 DAYS OUR LANE PEOPLE ARE SUFFERING FROM SHORTAGE OF WATER AS WE ARE GETTING A WATER EVERY ALTERNATIVE DAYS, THE PRESSURE OF WATER IS SO POOR THAT WE WILL NOT GET ATLEAST A MINIMUM QUANTITY OF WATER, SUMPS WILL NOT FILL EVEN A 500 LITRES OF WATER WHICH IS UNSUFFICIENT FOR US FOR 2 DAYS AND WE ARE DEPENDING ON PRIVATE TANKER. I KINDLY REQUEST YOU PEOPLE TO LOOK INTO OUR PROBLEMS AND RESOLVE THE PROBLEM AS SOON AS POSSIBLE……..THANK YOU...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Water wastage in Ramamurthy Nagar

User
 Niccs on Jun 21, 2015
Hi, I have observed frequent water wastage of kaveri water in one house in Ramamurthy Nagar. They might have not put water stopper in their house due to which litres of water is getting waste daily twice. Pipe has been put to drainage to let the water get wasted. Please make them stop it immediately, we already have less in our water reservoirs. Please note the address below, S.J. Enterprises House number 525, 8th cross, old Manjunath layout, ramamurthy nagar, bangalore 560016 Thanks, Nikhil...
Complaint comments Read comments Complaint category Other

BWSSB - Street drainage blocked & mosquitoes breed

User
 M.Raghu on Jun 19, 2015
Dear Sir, Our Street at 11th Cross, Lakshmi Layout, Munnekolala drainage has been filled with garbage & mud and the water stagnates because of which lot of mosquitoes breed. No one comes to our street for cleaning since so many months. Because of the mosquitoes breed one of my relative got dengue and got admitted in St. Philomena Hospital. Kindly send your persons to clear the street drainage and do the needful. Thanking you, M.Raghu...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - NO WATER DEMANDING ABNORMAL MONEY TO FIX IT

User
 krishnatanay on Jun 19, 2015
we are not getting water when we visit indiranagar bwssb office no response some one asks huge money to fix it .the engineer contact number not given to us . the well water we were using earlier not usable now. from past 6 months it is very irregular and we were told to replace meter after spending money for meter again same problem we paid huge bills without water no official from bwssb visited even after many calls and visits to the office. on every complaint some one will come asks huge money .my problem remains as it is . Balakrishna No 627 .6A main binnamangala (indiranagar 2nd stage) 17th...
Complaint comments Read comments Complaint category House, Apartment Rental

BWSSB - Kaveri water getting mixed with sewage water at amruthalli 3rd cross amruthalli, Bangalore -560092

User
 raghu_nisarga on Jun 17, 2015
As per the above mentioned subject this is to inform you that the kaveri drinking water is getting mixed with sewage water all the contaminated water is coming to the houses in this street 3rd cross, Munigurappa Layout, Amruthalli, Bangalore - 560092. Pls attend this complaint as early as possible this is creating a mess in the street. and the drainage/sanitary connections given earlier is not in proper mode now the people are all suffering with out correct sanitary and drinking water. Regards Raghavendra.A. 9880228979...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Drianage overflows frequency- Design flaw

User
 Manjunath Kalmath on Jun 16, 2015
I am a residing at 30-31, 2nd A- Cross, Sanjeevappa Layout, Chikkabommasandra Extn, Yelahanka Newtown Bengaluru-560065. The drainage manhole in front of my hous very frequently overflowing and as a result, overflowing drains is stagnating at front of my house.The main reason being, the mains get blocked/choked and the water reverses in to the house and causing it to overflow. When it rains the drainage water is overflown from drainage chamber and getting into bathrooms and then into living room and kitchens. In the past also on many occasions it was brought to the notice of BWSSB, Yelahanka Newtown...
Complaint comments Read comments Complaint category Municipal Corporation

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