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BWSSB Customer Care

Bangalore Water Supply and Sewerage Board

Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts

Phone:+91 80 2223 8888
 +91 80 2294 5139
Mobile:+91 98 4544 4039
Near Cambridge School, 17th Main, 2nd Sector,22nd Cross, Hsr Layout, Bangalore - 560034
 

BWSSB Complaints & Reviews

BWSSB - stagnating water ,leak and unfinished repair work

User
 wish bng on Dec 19, 2014
3rd coss 3rd main corner of Nandanavana park, Mico Layout, BTM II Stage has been dugd 6feet in length and 3 feet in width. This was done to change the valves 10 days ago. Now the spot is kept open exposing public to accidents and the water has strted leaking and 2 feet of water has stagnated. Dengue complaints are frequent here and we the people here are facing danger. Kindly inform the concern to attend and do the needful by compleating the repairing on top priority please. Vishwanath.S, Ajay, surekha siddharth and other neighbors ....
Complaint comments Read comments Complaint category Utility Services

BWSSB - No water supply from past 3months RR no. E302217/18-396

User
 azgar T P on Dec 18, 2014
Dear sir, Its been more than 3 months, since we got Cauvery water in our building. We were told that there is some issue with the main pipe in the road and it will take time to repair. We are managing by buying water tankers for some time now. Today the meter reading guy has dropped the bill with “suspected meter”. How can it be suspected meter when we have not received water because it is BWSSB issue. Could you please look into it and send us the correct bill going forward....
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - PUBLIC WATER TAP @ 10TH MAIN ROAD PADMANABHANAGAR

User
 Ananth Achar on Dec 16, 2014
WE HAVE FOLLOWING PROBLEMS:- 1.SINCE WATER BEING COLLECTED BY NO OF PEOPLE, WE ARE NOT GETTING WATER IN OUR HOUSE AND SUMP DOES NOT GET FILLED. 2.THE WATER IS BEING MISUSED -FOR WASHING CAR/SCOOTER/AUTOS, CLEANING UTENSILS/CLOTHS ETC.SOMETIMES, PEOPLE TAKE BATH. 3.SINCE MOST OF THE DAYS, WATER COMES ONLY IN THE NIGHT, PEOPLE COLLECT WATER TILL LATE IN THE NIGHT, THE SOUND OF COLLECTING WATER DISTUBS US, 4, QUITE OFTEN, THE THE TAP GETS DAMAGED AND WATER GOES TO THE DRAIN. I Suggest, the present location of the Tap be shifted to the compound of BBMP Ward nearby, sothat they can moniter use...
Complaint comments Read comments Complaint category Other

BWSSB - Sanitory Lines

User
 Nkumarm on Dec 14, 2014
4th cross Hennur cross. Sanitory pipelines have been layed and connections are also provided in this road. But the Line is not connected to the main connection at main road. These lines are Full now and water is gushing into all the houses, mixing with drinking water. Till now no damage caused to people, but this can eventually damage the entire road and spread serious diseases.People say Tarr road is granted, sewage projects had to completed by this time. Looks like this road doesnt belong to Bangalor...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - No / less water supply

User
 pradeep gopal on Dec 10, 2014
Respected sir/Madam, I am Pradeep G resident of #251, 5th cross, 3rd main, CK Achukattu, BSK 3rd stage Bangalore-560085. We have water supply problem in our road, since BWSSB supplying water every alternate days We don't get water supply due to less water pressure. Hardly on alternate day basis not even 200ltr of water fills into the Ground sump. Kindly adress this issue ASAP. Thanks in advance....
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - The general water Tap has been disconnected which is affecting 50 odd middle class families

User
 rajeshkumarsancheti on Dec 7, 2014
Hi, Sir/Madam This is regarding the disconnection of public drinking water tap, which otherwise was supplying water to 50 odd middle class families residing around the vicinity, has been disconnected and we are finding it difficultly for drinking water location: Hanumaiah reddy road, sadashiv Mudaliar road(opp to Gandarva bakery and sweets), halasuru Bangalore -560008...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Rude behaviour of BWSSB water supply tanker driver on 7th Dec2014 at 12.45pm

User
 Basavaraja M Teli on Dec 7, 2014
Respected sir/Madam, I am Basavaraja M Teli resident of B-637, 7th main, 2nd stage, 3rd phase, Domlur, Bangalore-71. We have always water supply problem in 7th main even BWSSB supplying water every alternate day. We don't get water supply due to less water pressure and not flowing in 7th main. For above said problem, BWSSB used to have their tankers and supply the water for Domlur 7th main. Today Sunday 7th Dec as usual, BWSSB tanker came in and supplied water to every one's house except my house. When I asked driver to supply water and he said rudely, no I will not supply water to your house....
Complaint comments Read comments Complaint category Government Organizations

BWSSB - Manhole cover broken complaint 3 S 3789832

User
 Pericho Prabhu on Dec 6, 2014
Sir, I had lodged a complaint on Dec 3rd vide complaint # S 3789832 when the cover was broken little till this minute no one has bothered to attend now the entire cover is broken this cross has the highest number of traffic, children to elderly using this regularly. Now if any calamity happens dont you think we should hold BWSSB responsible, pls advise your team to attend this on priority. Thanking you in anticipation Pericho 9741210101...
Complaint comments Read comments Complaint category Neighbours

BWSSB - REQUEST FOR CHANGE OF RR NUMBER

User
 anugrajam on Dec 6, 2014
Dear Sir, I hereby submitting a email copy, which has been sent to the concerned department. Since there is no feed back from them, I am registering the same here, to enable you to help. Thanks with regards Gangadharan From Gangadharan G 123, 4th Main Road, Kamadhenu Nagar, B.Narayanapura, Dooravaninagar PO, BANGALORE-560 016. To The Executive Engineer, East Division BWSSB, Ground Floor, 10th Main Road, 1st Cross, 2nd Stage, Indiranagar, BANGALORE-560 038. Dear Sir, SUB: REQUST FOR CHANGE OF RR NO. I have been sanctioned a Domestic Water Supply connection...
Complaint comments Read comments Complaint category Government Organizations

BWSSB - NON ACCEPTANE OF CHEQUES FOR WATER BILL PAYMENTS

User
 Narayanachari V on Dec 5, 2014
I approaced BWSSB bill payment centre at PES College, Hanumanthnagar, Bangalore area for payment of my water bill. To my surprise, when ever I approach the centre for bill payment, the concerned person at the centre refuses to accept the cheques for payment of the water bill. Directs me to approach Mount Joy Centre for payment of my Bill. It is the same response at this centre also. They directed me to approach Krishna Rao Park Centre or Kathriguppa Centre to make the payment. I do not know whether the bills are accepted (by cheque payment) at these centres also. I really tired by visiting these...
Complaint comments Read comments Complaint category Business & Finances

BWSSB - BWSSB Water Bill erratic reading and bill amount

User
 lakshmiveera on Dec 5, 2014
we got water bill of rs 13, 000 for not using it for nearly 6 months one person from BWSSB came and told me we need to change the meter but then also this month i got water bill of 17, 000 i have only one tenant and only 2 people living there for more than 6 months but i do'nt know how i am getting high bill value others are getting a mere100 rs for a month my rr number is RR number E-333396 no 11 vinayaka layout rama murthy nagar bangalor - 16 please any one to help me...
Complaint comments Read comments Complaint category Unauthorized charges

BWSSB - From last 1 year or more we are receiving water for 3days or 4 days once.

User
 Deepak S D (Deepu) on Dec 4, 2014
Hi, I'm resident of Church Road Murugeshpalya. I want to complaint about water supply which is provided by BWSSD. Below are my concerns 1) From past 1 or more years we residence people are receiving water for 3 or 4 days once. 2) Additional to that timings will be night 2AM or 3AM this is happening regularly and we should be awake late night to see whether we get water or not. 3) There is no proper scheduled time or date for water supply. We spoke to the person who will open the valve for water. But he was expecting bribe from us that too in high standards to open water valve in morning...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - blockage of sweage lines.

User
 Prabha sony on Dec 3, 2014
sir/madam, We the localites from behikhalli, anugraha layout (near Presidency school) Ward-23.There is a blockage in the sanatry line due to this the sweage water is entering our houses and also causing many health issues. We have been facing this issue from past 2years, when we informed there is no response. Please consider and resolve this issue as soon as possible. thank you Regds, localites of Anugraha layout, (Prabhavathi)...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - Wrong billing as Non domestic instead of as domestic

User
 campus Engineer on Dec 3, 2014
Sub Dn name : N1 Bill No 110951120 consumer no 29835 Until the meter reading date 1/11/2014 it has been billed as domestic since NID is an educational Institution But suddenly on 1/12/2014 it has been billed as non domestic and the bill is Rs 600023/ instead of the usual 17, 000/- Hence it is requested to rectify the bill and give us the revised bill for payment...
Complaint comments Read comments Complaint category Institutes

BWSSB - NO ACTION TAKEN: Manhole opened and road completely damaged

User
 Ashwi on Nov 29, 2014
Hello sir/mam', I am a resident of 31st Main road, Tank shore road, BTM 2nd stage. This is a busy road with continuous moving traffic from Silk board towards Bannerghatta road. In one of the major turns along the same road, since two weeks a man hole has been opened and all the drainage water have been flowing across the road. Since no action was taken, the damage has worsened now as the road tar has come out and huge pathholes are formed. Many cars and vehicles have got stuck in the pathholes from past two weeks. There are many chances of potential accident happening if it is not rectified. There...
Complaint comments Read comments [1] Complaint category Municipal Corporation

BWSSB - Water Leakage

User
 Senthilkumar Loganathan on Nov 27, 2014
Sir,

For the past 2 months there is a water leakage from broken pipe at 4th main, 3 rd cross ayyappa nagar bangalore opp. to Narayana school. Please take necessary action to rectify this issues immeditately...we need to save the water..because of leakage water full road become wet...so Please consider this compliant..and take immediate action to save water....
Complaint comments Read comments Complaint category Other

BWSSB - Meter not provided

User
 Shivkumar s on Nov 26, 2014
Shivkumar.S #69, 3rd cross 1st main Sairam Layout TC palya, KR puramBangalore Ward No:52 I have sumbited and applied water supply under DM number 4625/2012-13 date 26/3/13.I have paid 17977 rupees under DD to The Chairman BWSSb BC number 2540998 . I have not received meter and BWSSB workers and telling us to give the number to whome we have sumbitted the form, KR puram BWSSB has not taken any action till now.Please tell us how to proceed, My number is 9341254132...
Complaint comments Read comments Complaint category Home & Garden

BWSSB - Meter stopped

User
 jawalkar on Nov 20, 2014
Since the month of September, we are getting a bill saying the meter is stopped and the consumption is 13000litres! We are only two of us in the building and we do not consume so much water. Please have the metre rectified at the earliest.The details are as follows : Sub division name:SEI Bill no SEI40477/3 Consumer id & type:17347/partial ND Name & address :Master. J.A.Abhinav 35/2 Brigade road...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - BLOCKAGE OF SEWER LINES AT EGIPURA 19TH A CROSS

User
 Anand Rao G on Nov 10, 2014
PLEASE REFER ON LINE TELEPHONE COMPLAINT No: 8296D71 and online complaint registration number bwssb10111415622722 It is to inform that the sewage lines is blocked / chocked and requires immediate attention as the strata is over flowing from the chambers the basins in the respective houses is overflowing and unable to use the toilets / wash rooms in the houses it would be highly appreciable if the lines are changed for replacement of bigger dia pipes as has been done is other areas in order to overcome the problems regards ANAND RAO 080 25716315...
Complaint comments Read comments Complaint category Municipal Corporation

BWSSB - sainatery complaint

User
 Mohamed Kaleem on Nov 6, 2014
Respected Sir, iam giving complaint to BWSSB From 3weeks onwards is not coming in1st main near gullshan function hall mangammanapalya bommanahalli near bismillah store front of our house one manhole is over flowing. Could you please take necessary steps to clean this properly. Every time they are creating the same issue. Please ask them to clean properly.Sewage water is flowing on road and creates health problem. This is happening once in 2 months. I've observed this in past 2 years. No one time they are cleaning the drainage properly. Purposefully they cleaned one manhole in half way and went....
Complaint comments Read comments Complaint category Municipal Corporation

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