Amazon India Complaints & Reviews

I am prospective user of Amazon India bought the Air cooler in summer with cashback and summer sales offer. But Amazon did not deliver the product and returned the product to seller due to packing issue. Please this is not a pleasant experience. I want fair compensation for this trouble caused to me. Please ensure next time such thing do not happen.

NO RESOLUTION A MONTH COMPLETES YET :: INVESTIGATION DETAILS REQUIRE :: ORDER No#[protected] Replacement Order No#[protected]

Dear Sir/Madam,

The above order No of boat Xtend Smart Watch with Alexa Color: Pitch Black, Quantity 2, which was ordered on 2nd Apr 2024, both the watches not working condition, hence I raise for replacement on 08th Apr 2024, but Return was not taken on 10th Apr 2024...

I had placed an order of lg oled tv order no.[protected] and the product was delivered today. I had applied for exchange and the amount of exchange i was expecting was 11900. I had read all the terms and conditions of the exchange and hence I had applied for exchange. When the product came the tv was in working condition and the same was checked by the delivery person. But I don't know what happened the delivery person asked me to...

Dear sir,

I have ordered the products from amazon and the order number is[protected]. (Date of incident :6th may 2024)

To provide you with a clear account of the incident:
1. The delivery person initially handed over a package that was more than half torn, displaying a lack of regard for
the condition of the goods being delivered.
2. When questioned about the damaged package, he...

I would like to complain against amazon.in for they late delivery at 11.19p.m night n also delaying delivery for more than 2 days despite taking prime membership n assuring 1 day delivery. On May 4th night around 11.19p.m the amazon delivery agent called me n asked me to come at a undisclosed location to collect my order citing reason that his tire is punctured. Being a women, due to safety and security reasons i said I cannot come at such...

I have followed up 20 times about this.My order was picked up on 14th april and despite numerous emails sent by them assuring a refund nothing has been done till now.I want my refund now....

I ordered a pen drive which was faulty on arrival.
I requested for return and replacement.
The replacement was due to be received on 16-Apr and same time return pick up was there.
However despite 10 PM no one turned up.
At 10:30 PM status shows delivered.
I raised a complaint and they promised return and refund.
But such instances are happening again and again with amazon. They are not particular...

I had 39125.00 rupees in amazon pay wallet and not able to login to that account from this amount unauthorize transaction of 38800 rupees occurred twice Amazon's customer support representative canceled the transaction both the time, refund money to amazon pay balance mail too received, however after second transaction representative said for security and invitation purpose we are keeping your account on hold since then i am not able to login...

I am ordered i kall n 5 4g calling tablet but received defective speaker not working and mic not working and no vibrate this tablet I want refund or replacement
amazon service won't provide refund /replacement...

Hi,
I have placed 3 orders with Amazon on 11th April'2024, these were all prepaid orders with products mentioned as eligible for returns and exchange.

I received 3 items of the order on 13th April'2024 and when I was placing the return of the order that got accepted but thereafter I got the mail from Amazon that they closed my account due increase of returns/refunds.
While the delivery person has taken the return...

Sir, Kindly Speed Up My Order TRACKING ID :[protected] and Deliver it to me Today Itself as Quickly as Possible as it is Urgent

Introduction: I have been a customer of Amazon for quite some time, but unfortunately, my recent experiences have been far from satisfactory. Despite multiple attempts to address the issue, I have received the wrong item and placed replaced request too, with no resolution in sight.

Details of the Problem: On 10 April I have received items (One Iron Stick) that were completely different from what I had ordered (Bubble Wrap)....

I was told to enter the Amazon online Task Mall and I did all the Salary Task, I deposited R12700, then later deposited R26550 which in total is R605750 . I tried to withdraw some of my money, but it was useless. After filing complaints with no response, which made me seek the assistance of Rykabalan on telegram: @Rykabalan and i was able reach out to to them and also i see good reviews about them which led me to recovery my money from Amazon task mall . I never thought that there are still genuine recovery expert on the internet but to my greatest surprise I got my money recovered without wasting much time so if you are out there involve in Amazon of any amount, I would advise you to email Rykabalan via:( [protected]@gmail.com )

Recently I ordered 2 packs of table tennis balls for Rs.766 and I paid it via my debit card.
But to my surprise I found that my account was debited twice. One for Rs.766 and the other for Rs.706
Therefore I cancelled my Oder.
Please help me.

I have Order the product from Amazon on 31st March with fastest one day delivery option with extra Rs 99 /-, I havn't received product on April 1st and I have contacted delivery agent multiple time and has No response from him, Then I have contact customer support then informed me that I need to wait till 10 PM to get my delivery as delivery agent ne near my location.
I haven't received my product and again I have contacted customer...

Dear Sir/Madam,

I am writing to file a formal complaint against Amazon India regarding two orders I placed on March 27, with the following order IDs:[protected] and[protected]. Both orders were expected to be delivered on March 29, however, they were not received as promised.

Upon contacting Amazon’s customer service, I was informed that the products were damaged in transit. Despite my insistence...

Last 45 days i am getting a mesg that you will get your refund soon meanwhile my product has picked up last month only and still refund pending .in the Amazon portal it is showing that product has been lost after picked up and now suddenly amazon mention that we cant refund ...
sir what should i do i think you all have done the mistake to lost my product and forcing me to pay, if you have mindset like this then it fine .in this case...

I purchased the product from amazon Ordered on 6 November 6, 2022, Order#[protected], the machine is not working, i tried to reach out for technical support through Amazon; they provided one WhatsApp number but no response.
i have shared details with the Amazon customer through ink Provider but have received no response, and whenever i call, I every time the explanation and details regarding the issue They are telling they...

Chhaya Desai from surat, gujarat
i had placed my order on dated[protected]with order number : ORDER # [protected] parcel yet not delivered and email reced with attempt failure by delivery boy. it's wrong. please do needful for delivery my parcel as soon as possible....

Hi team,

Return picked up by amazon courier team on 18th March 2024 i.e Monday
But still Amazon team has not initiated refund of the product
PFA order details:

Order#[protected]

Registered Email ID: [protected]@gmail.com

Return picked up date-18th March 2024
Also attached evidences of return picked up & return shipment tracking details which I captured...