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Airtel Complaints & Reviews

www.airtel.in

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Updated: Sep 8, 2026

Complaints 54821

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32841

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Airtel reviews & complaints(54821)

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I would like to formally raise a complaint regarding the extremely poor customer service I experienced with Airtel Fiber.

When I initially contacted customer care to inquire about disconnecting my fiber connection, I was informed that whenever I wished to discontinue the service, I could simply call customer care and the disconnection would be processed within 5 minutes.

However, when I called again two days...

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Address: Kondapur, Hyderabad

I am extremely disappointed with Airtel’s network service. I have been facing frequent network issues and repeated call drops, which are seriously affecting my ability to make and receive calls.

I have already raised this issue multiple times and escalated it to the Appellate Authority, but despite repeated complaints, there has been no effective or lasting resolution.

This is no longer an occasional issue—it...

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Extremely disappointed and frustrated with the current state of the Airtel Thanks app! Ever since Airtel decided to shut down Wynk Music, the HelloTune activation and management system has become a complete disaster. The in-app search engine is completely broken and totally useless.

When trying to search for standard and popular Bengali songs (such as tracks from the movie 'Angaar'), the database fails to fetch the actual...

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Address: Ahmedabad

I have allpied for airtel wi-fi connection and paid Rs.1500/-. on 9.1.2026. Though wi fi is not installed yet, I received message that " your wi fi ID is activated. first bill will be due on 2.2.2026.

I wonder how wifi ID is generated without installation.

Since then, I am requesting to either install the Wifi and start proper billing from installation date or Refund my money.

I am following...

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Address: jagdalpur

I am krishna ku pandey i was running bsnl sim with the number [protected]. on july 26th 2026 i initiated the process of mnp by sending the message on 1900. process was sucessful and i got message with code which i gave to airtel office jagdalpur. akash shukla did the formalty and he informed me that within few days it will be airtel number of yours.even i recharged with rs 299 also.
till date it is showing process only and now i am...

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I want to cancel WiFi connection post paid of Airtel But there complaint number email doesn’t work No link in app or website to communicate with company only pre preferred tabs are there not acceptable any messages
Please guide...

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I am an Airtel Xstream AirFiber customer (Account: [protected]) subscribed to a 40 Mbps plan. For the past 3 weeks, my download speed has been severely throttled to ~1 Mbps–10 Mbps, making the internet connection unusable.
Notably, my upload speed remains normal at 49 Mbps with low latency (12ms), confirming that local cell tower signal, reception, and router hardware are functioning properly. The issue is a backend profile provisioning...

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On 6th July 2026 I have done recharge for airtel but not activated. still i get message saying recharge not done so not able to make any calls....

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Raised wifi connection with deposit amount 1500 and installation not done not refunded my amount...

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I am filing this complaint against Airtel for deficiency in service and misleading advertisement. I have recharged my Airtel prepaid number with the ₹349 plan, which clearly includes the benefit of "Unlimited 5G Data." The Airtel Thanks app confirms that my plan is eligible for Unlimited 5G, and I am using a 5G-compatible smartphone in a 5G coverage area. However, as soon as my daily high-speed data limit is exhausted, my mobile internet...

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Address: Last Line Kishor Nagar, Behind Patil Coaching Classes, Amravati-444606

I have an Airtel Wi-Fi connection ID is[protected] and the internet is disconnected since 3rd June. I have raised request [protected] to restore it on 4th June but still it is not resolved. The technical person came on 4th June but said that router need to be changed, then on 7th June another technical person came and told that my previous connection was change from the point when it is installed. I am a working professional work on basis...

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My number [protected] was recently moved to the postpaid plan of Rs 699, which entitles me to add a family member to this existing connection. I have raised a request from the Airtel app to port and add the number to my plan. For which an Airtel executive is supposed to visit my house. Accordingly, a Ticket was created. However, no one visited, nor did I receive any call regarding the same. Instead, the ticket was closed, mentioning that the...

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From: DAMODAR RAO
Sent: 10 June 2026 16:52
To: 121
Subject: Re: Bill for your Airtel Wi-Fi [protected]_wifi - April'26

Hi

Why I am getting harassing calls at least 4 to 5 times a day for outstanding bills payment, when I do not have any extreme or IPTV connection. Next time I receive such a call I will raise an FIR against AIRTEL for harassment. Kindly have my mobile no. removed...

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My Airtel prepaid connection validity expired on 5th June 2026 midnight. I missed to recharge in 6th June. When I tried to recharge on 7th June using Airtel thanks app, I didn't receive OTP from the bank since my incoming calls and SMS is blocked. I never expected that incoming blocks within grace period of 15 days (referred Airtel website blog post).
TRAI should take necessary action on behalf of the consumers.
Raised a complaint...

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I booked an Airtel Xstream Fiber broadband connection on 30 May 2026 and paid ₹1500 after completing all required formalities, including KYC verification.

At the time of booking, I was assured that the connection would be installed within 24 hours. However, even after multiple days, repeated follow-ups, and several technician visits, the connection was not activated.

During the installation attempts, wiring...

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Address: Airtel

Website: Airtel

On[protected] you have used 67.54 data.
On[protected] you have used 3148.96 data.

May 30 2026 recharge
3 gb, 3 days add on pack
May 30 and June 1 2026 I got data.

May 31 2026 no Internet service in [protected] my number, I payed extra add on data pack but no use. Multiple time I contact airtel 121, 198, and other airtel available number only Ai talk only. Last 31 may 2026 around 8pm. br...

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Website: airtel.in

My Airtel number was deactivated for re-verification without any prior SMS, reminder, call, or notification. The number had an active yearly recharge plan worth Rs. 2249, and the validity is being wasted while the SIM remains inactive. Despite multiple visits to the Airtel store, submission of an NOC, completion of KYC, and issuance of a replacement SIM, the reactivation process continues to face delays with no clear resolution. The customer...

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Yesterday I tried to recharge Airtel number [protected] through UBI debit card and Rs. 548/ was deducted but yet to be credited to my bank account.
Screenshots of reacharge failed message from Airtel and money deducted message from bank is attached .
Please resolve this kindly.
Regards...

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I am a practicing Advocate in Nashik. My Airtel Fiber connection experienced a total blackout for three days due to a cut cable since 14/05/2026 until 16/05/2026. Despite raising immediate priority complaints via the Airtel App, the 121 helpline, a physical visit to the Mumbai Naka branch, and escalating to the Nodal Officer, Airtel failed to dispatch a technician to resolve the issue, severely paralyzing my law office operations for 3 continous...

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Absolutely pathetic experience with Bharti Airtel. It took Airtel more than 15 days just to activate a Static IP for my home network, and during this entire period all they did was waste my time with useless IVR loops, fake callback promises, and completely irresponsible support staff. My bill amount was increased immediately, but the actual service was not properly activated.

I literally wasted entire days chasing Airtel support,...

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Recent comments

my issue not resolved but it is automatically taking as resolved status