Delhivery Complaints & Reviews

No attempt was made to deliver and just updates that customer has refused for Doorstep Delivery. We are chasing and calling the Courier person to guide the address and he denied to attend the calls.

I am trying to book a shipment with Delhivery for a package weighing 477 grams. However, I was dismayed to find that upon confirming the shipment booking, the only available option was the default range of 500 GM–2 kg. Despite there being other suitable options for my package's weight, they were inexplicably disabled, leaving me with no choice but to pay extra for a service I did not require.

This practice appears to be a...

My shipment STUCK in DELHIVERY COURIER CENTRE AGRA from 27/04/2024. Please Forward it .Tracking No.[protected]...

This is regarding my order with AWB[protected]. My package updates says that the delivery executive was not able to reach me. This status is showing for 4 days now. It has been showing out for delivery thrice and no delivery attempts have been made.
The update on the tracking now says ‘Package missing in audit’. There is no response from your customer service!
This is extremely horrible. I am losing business because of your pathetic service. I need this package to be delivered soon! This shipment is already in transit for almost 8 days now!

Worst service everrrrr!!! i sent an urgent document using your express delivery and now the package is delayed by 7 [censored]ing days!!! why are you even a courier service or why don't you use pigeons for delivery, i bet they are faster!

Also, do you even look into service ticket you create? or is it a fake customer service gimmick?

I'm deeply disappointed by the appalling behavior of your delivery personnel
today. The delivery boy not only exhibited rudeness but also denied delivering my package without justification. Such unprofessionalism is intolerable. I demand immediate action against the responsible party and assurance of faster, reliable delivery in the future. My trust in your company's service has been shattered. Urgent measures are needed to restore...

Im calling a delivery executive from morning regarding my parcal.
he is not receiving call, im not available after 5.30pm, if he have any issue he should receive a call and discussed the things.
delivery executive is not having any type of sense....

Hello Team,

This compalin is regarding courier AWB no. #[protected]. The courier was dispatched from Bangalore on 9 March (Via express delivery)and till now it has not been delivered.

I tried multiple times via IVR helpline to get a call but whenever I picked the call, the call was disconnected

Kindly check and call back on mentioned number ASAP- [protected]...

Hi, my product is in my nearest center and undelivered, they are say can't reach you, I got call from the courier and asked for the location but not delivered the item, Awb #[protected]
Customer care number is IVR no real person is talking . Please expedite my parcel or give the address with full Google pmap location so that I can go and pick up the parcel,...

I had ordered to deliver carton box (consumable) from Visakhapatnam to Roorkee since 1.3.2024, 3:30 pm through Delhivery Mobile App. Delivery Payment had been deducted from my UPI account ( please see attached photos for payment) but it has been shown processing AWB number (pending order) and i don't get any of contact, order confirmation or refund and resolving for my issue from Company side. So please kindly resolve my problem....

Why this is so unmanaged. Two Isha life package arrived at same time and one is still not delivered on 10 march -No one has come to deliver the parcel yet it shows out for delivery since 2:45 pm kindly check and confirm
The Delivery partner has not delivered yet its been over 5 hrs its out for delivery.. kindly check and deliver today itself
on 11 march - same thing shows out for delivery since 12:22 pm no one...

I have been contacting Delivery team since the Past 17 days. My courier was picked by Delhivery courier person 17 days back and he didn’t mark it picked up . It has been saying pick up pending since then . Neither has it it been delivered to me nor returned to me. I even shared the number of the Delhivery executive with you on the Delhivery app but no action has been taken yet. My package contains my apply MacBook Air charger and cable...

Dear Delhivery Customer Service Representative,

I hope this message finds you well. I am writing to express my concern regarding a recent shipment with the tracking number [NB[protected]] that has not been delivered to me despite being marked as "out for delivery."

I have been eagerly awaiting the arrival of this parcel, and it is disappointing to see that it has not reached its destination as expected. I...

Recently I shifted some furniture items from Delhi to Srinagar through KSInternationalDCB2BRC Delhivery Small World under Delhivery Courier Service Agent Cell No. +[protected] and amount fixed was ₹8000/ and accordingly I made payment and he shared LR[protected] for 8 items on 11 feb 24.
On 15th Feb 24 he told me to pay extra ₹2000/ - due to extra items/packaging charges which actually was not the case but being on receiving...

Sir, Kindly Make Sure to Place a Call to me Before Delivering My Order
AWB Number : [protected], as i Didn't Receive any Call Yesterday From the Delivery Partner ... So Kindly Speed Up and Deliver My Package to me Today Itself and also Please make Sure to Place a Call to me Before Delivery....

28/02/2024
The delivery partner called me at 4.50 pm to delivery my parcel. but unfortunately, I can't attend the call, then after 10 minutes he called me again and i took up. my delivery address was my office. he told me to come and collect from near by shop which is very near to my office. it is difficult for me to go there because its my office time. so, he refuses to deliver my product on that day in very bad manner. his behavior...

I haven't received any reply in connection with my returned product through delhivery, which I have lodged these grievances on 24 and 29th Jan 2024 to Delhivery courier service. However I haven't received any reply till date. Awb no.[protected] and ticket no. [protected]. Details are as follows:...

Package with AWB [protected] has not been delivered for several days. Their customer support is pathetic and not able to speak to a real person. Does anyone know how to escalate...

Sir, Kindly Speed Up My Order AWB Number : [protected] and Deliver it to me Today Itself as Quickly as Possible, So Kindly Deliver my Order as Soon as Possible as it is Urgent....

Awb #[protected], my parcel was supposed to be delivered on 3rd finally after a fake remark and much delay a parcel was delivered to my address. Later i found out that it was tampered as in mt awb n details were taped on the parcel with a different receiver details underneath. Now after much enquiry it has come to fore that the delivery center at srinagar has messed up and delivered the parcel erroneously to the wrong person which is a...