Go First Complaints & Reviews

1. I booked two different Go-first flights for Del-Pune DOJ: 03/05/2023 PNR: ZH648R Rs. 11, 348/- and Del- Pune DOJ: 14/05/2023 PNR: H7RQWP Rs. 8092/-
2. Unfortunately after more than 9 months, I am still struggling to get my refund back despite being given false assurance regarding refund by the Go-first customer support team.
3. Henceforth I am appealing for Justice as earliest....

Dear [Customer Support/Complaints Department],

I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration regarding the unresolved refund for two cancelled flight bookings. The lack of clarity and accountability from Go First, Paytm, and MakeMyTrip has left me in a state of considerable distress.

Here are the details of my bookings:

**Outbound Flight (Paytm...

Me and my Freinds were returning from Delhi on May 10th after a long trip we booked group tickets from Delhi to Hyderabad, unfortunately our tickets are cancelled
they told within 14 days u will get refund, but its been 5 months I didn't even got single penny they always come up with a reply of NCLT form, WORST service from GOFIRST, I request Govt to take action immediately and kindly refund my 14000 INR
kindly hep us...

Due to closing the services of the Go first airlines suddenly cancelled my Ticket from airline side.
PNR No 1: FG2KGR
PNR No 2: IYJ6PG
PNR No 3: FFS6JE
The flight date 7 May 2023 and 15 May 2023
I am following up more than 4 months, but still not refunded they said under process.
Kindly help me for refunding my amount.

Thanks & Regards,
Shailesh Kumar...

Dear Sir/Madam

Good Day!!

I, Sunny Abraham booked on line ticket as per below details.

1. On line transaction Date 15-Feb-2023
2. Booking Ref No. PNR# XERUGK
3. Currency Indian Rupees
4. Amount IRS.36, 645.00

I had requested M/s. Go First Travels and explained the details and informed to return back the debited bank. But M/s. Go First refused to accept the claim...

I had booked Go First tickets from Delhi to Pune for 9th May 2023 timing 18.20 which was cancelled by the airline as it filed for bankruptcy.i am continously chasing them and make my trip for my refund as it has been almost a month now. My flight details are:
Flight name: G8-171
Passenger names: Sarika Kharat, Gaurishankar Mudliyar and Priyanka Akolkar
PNR: JGNWMR
Refund amount:18202/-
Seats booking charges:...

Hi,

I booked flight with Go first from Dubai(DXB) to Kannur (CNN) dated on 17/May/2023 .It is canceled by Go First.

Refund request raised from the webiste and reference No:G[protected] and i haven't received my booking amount yet.

Kindly do the needfull the recieved the amount refunded at the earliest.

Regards,
Muhammed Ziyad
[protected]@gmail.com...

I booked a flight of Go First from Pune to Delhi for 3rd May. But the flight got cancelled & it was informed that the refund would come by 10th May. But it's been more than a month and I have still not received it. Do have a look in it...

Dear Sir/Madam

Reference to on line purchasing of Airfreight ticket Refence XERUGK and for Rs, 36, 645 dated 15-Feb-2023 the Internet banking payment declined as per Merchant mail. But the declined payment as per Bank State Bank of India informed as below.
"Quote
MERCHANT TRANSACTION DT, 15/02/2023 AMT 36, 645/- NOT CREDITED TO MARCHANT ACCOUNT NOT REVERSED BACK TO ACCOUNT HOLDER ACCOUNT.
UNQUOTE"
br...

I humbly seek your help and support regarding our horrible experience with Go First on 24/09/2022. I was accompanied by both my parents, one of whom is a senior citizen. Please note the key points-

1. Our flight was rescheduled 4 times, because of which instead of our non-stop flight reaching Delhi at 19:45 on 24/09/2022, we reached Delhi on 02:40 on 25/09/2022 after a layover of around 6.5 hours at Bangalore airport.
br...

I have made a payment through Citrus payment gateway.for an air ticket (Go air).Actually money is debited from my account.but ticketing gate way displayed some erro and also ticket is not booked.The amount is 804 Rupees..i took my bank statement same it is showing debited money to Goair through citrus payment gateway. i enquired about this payment details about go air. They said money is not credited their account..so here iam attaching the...

One of my connecting flight has been cancelled without proper reason. No idea regarding refund. See the attachment for details....

I need my refund of rs 400/- passenger has done web check in and airline has not sent any boarding pass on mail and they have charged....

I book my flight direct but the change my flight via delhi then I cancel my ticket and book other airline
Worst airline alway change time also
Don't trust any one on this airline u naver reach your Distanitiaon on time
Go Airlines (India) Ltd.
Registered Office: C/o Britannia Industries Limited, A-33, Lawrence Road Industrial Area, New Delhi - 110035, India
Corporate Office: C-1, Wadia International Centre...

I am Kavan Patel, a IIIrd Year Law Student from NUJS, Kolkata.

I made a flexi booking with student discount on 26th March for travelling from Kolkata to Ahmedabad on 6th of April, 2022. My booking reference was C4DTGV.

Now, on the very same day, I completed the transaction of ₹8, 372 via UPI at about 7:08 PM.
The transaction made by me was from 'KAVAN RAJESH PATEL' with ID:- ([protected]@okicici)...

I have made a booking, from Hyderabad to Delhi on 16th February, 2022. The airline cancelled tickets a day prior. Customer care is pathetic, the wait time is more than 20 min even any time of the day. They denied rescheduling flight at my feasible timings as they do not operate at those timings. They can easily provide me with a ticket in other airline at my desired timings, but they simply denied. The service is pathetic, i would never travel...

Flight no. - G8 803

Received broken damaged baggages - 2

Wheel and base was totally broken and parts were missing...

Good Day !

Ref to below we have booked the flight on 31st am hours in order to reach our destination in time and spend our new years eve with family.

Somehow Gofirst decided we will spend our new years with your tem without our concern on what basis I leave it for your team to explain.

However I understand there could be challenges in your job but sorry cannot give you the right to decide how...

Hello,
We booked flight tickets at go air from bombay to jammu. Travel date was 13/07/2021 and timings were departure 10:05 am and arriving at 1:00 pm. We selected this flight because it was very convenient to reach airport at the given timings. We also booked railway tickets from kolhapur to mumbai. So, that we can reach airport. But, they rescheduled the flight and change timings from 6 am to 2 pm. Furthur, we were having business...