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COMPLAINTS

LoopMobile Complaints & Reviews

U
umesh tank
from Goregaon, Maharashtra
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Deposit money not refunded

Address:Mumbai City, Maharashtra, 400016

I, umesh tank, was using loop mobile service since the year 2001. The mobile no was/is [protected]. While subscribing the network the company had taken a deposit of Rs. 2000.00. But since the company was closing down somewhere in end of 2014 I was informed at the gallery located at chembur, Mumbai that the no will automatically get ported to airtel or I go for cancellation of subscription. Since it was old no and every contact of mine was...
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S
Sushil Suresh Takke
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Conversion of Billing to Prepaid

Address:Mumbai City, Maharashtra

I had frequently tried to change my billing sim into prepaid sim, but they not respond me positively. Also i complained him through gallary visit, written complaint & 198 telicalling. After submitting twice a documents, thrice call verification process and fully bill payment they nigleting me....
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A
ANKUR SATIA
from Mumbai, Maharashtra
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network problem

Address:Maharashtra

RESPECTED SIR/MADAM

I MR.ANKUR SATIA MOBILE NUMBER( [protected]/[protected] HAS GIVEN MANY COMPLIANT REGARDING NETWORK PROBLEM IN DADAR AREA (MUMBAI-28) TO CUSTOMER CARE OF LOOPMOBILE BUT STILL I HAVE AM SAME PROBLEM THEY ALWAYS PROMISE ME THE PROBLEM WILL SOLVE IN 10 DAYS BUT ITS NOT DONE....
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T
tushar chikne
from Mumbai, Maharashtra
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call disconnect

Address:Mumbai City, Maharashtra

Hi Loop Team,

I am utterly disgusted and angry as I type this email.
You would have no idea how Irate I am. My call keeps on
getting DISCONNECTED when I call yoUr customer care
agent name is shubhangi k,
plz i request to u this agent not satisfy the customerr .
shubhangi k is not dissever Ur organisation plz terminate this girl...
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K
Kamal Bulchandani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No network & no connectivity

Address:Maharashtra

Dear Sir,

Since last over three days I have been complaining to the appointed Relation Manager Ms. Priya about no range of loopmobile service in my office situated in the above building.

On 08.12.2010 at 05:22 p.m. I have received the confirmation of the registration of my complaint under Docket No. DOC-SR[protected]. However despite my repeated calls to Ms. Priya every day and at times, twice a day, the network...
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R
rahul salunkhe.
from Mumbai, Maharashtra
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deduction of charges

Address:Mumbai City, Maharashtra

dear sir ,
My name is Rahul M. Salunkhe. I am using Loop mobile prepaid service from about 2 to 3 years. Mobile service is good, but recently they are deducting my main balance for the services which i am not using when i complaining for that, they says it may be activated from you by mistake and no refund made for the charges from company services like ( India Games and etc......)

I have complaints no....
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A
Angel10
from Mumbai, Maharashtra
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deactivate scheme

Address:Maharashtra

i dont knw y my daily deduction of my balance is going on. i spoken to customer care to Miss R Shaikh she told dat to visit [protected]@loopmobile.com some tips and tricks has been activated i think its by mistakely activated so i wnt to deactivate this scheme as soon as possible.... plz do the needful my contact no: [protected]...
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N
nadeemsayed88
from Mumbai, Maharashtra
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unnecessarily deduction

Address:Thane, Maharashtra

I,Nadeem Sayed brings to ur kind notice that loop mobile is one of the cheapest service provider which unneccessarily activates any pack from there side and deducts customers balance from there account i am victim even my balance has been deducted and when i called the customer care they said me that i hv activated the antakshri pack so the balance has been deducted so i need the refund which has been deducted from my account...
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9
9821938561
from Mumbai, Maharashtra
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Cancellation of postpaid connection

Address:Thane, Maharashtra

Hello,

I have post paid connection with no. [protected].
I stay at E5/504 Rutu Park, Majiwade, THANE

I hereby request you to cancell my connection.
I was inforemd that this will be done in 24 hours.

Kindly do the needful.
Kindly SMS me the result on mobile no. - [protected] or [protected].

Best regards,

Rajiv Joshi....
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H
harish.khandelwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unsubscribe

unneccesary deduction of money
sir,i dnt kwn y every week they r deducting 20 Rs from my balance.when asked costmer care they told me to login to atcafe.loopmobile.com and unsuscribe for sme service which, i nver opted any time.however,i even tryied to do so but all was waste as this site never opens at all.the costomer care.
my no----[protected]
plzzzzzzzzzzzzz deactivate soon...
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J
jitendra yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate atcafe

My wap services is actived for the begining with DUS KA GANG shcem. So i done surfing on my mobile so by mistake i went to atcafe.loopmobile.in & something was download from me by mistakely. I want deactivted that services because of that i cant able to make call & able to make rec... mobile no [protected]...
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S
sanjay v. mahindkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non response from customer care executive

hi, i'm sanjay here.my loopmobile no.is [protected]. i have a problem.my balance is automatically deducted from my sim balance, why as? can anybody help me about that matters. when i call to loopmobile exicutive he always telling me OUR SYSTEM IS NOT WORKING, OUR SYSTEM IS BUSY NOW.For what its all drama.i think loopmobile's service & feedback is very worst....
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Y
yash timbadia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

send wap & mms settings needed urgently

i need internet on my mobile & for that ineed the wap &mms settings on my mobile. so pls send me the settings urgently......
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R
rohail salahuddin mansuri
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want wap setting

i just want wap setting for my cell of model n 73 my contact no is [protected]...
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