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srilankan airlines - TICKET CANCELLATION REFUND

User
 Andy2020 on Aug 5, 2012
Dear All,

I did online booking in Srilankan Airlines cost of 972$ for 2 Adult and 1 Infant.Bahrain to Trivandrum and Trivandrum to Bahrain.Now due to personal reason i am in position to cancel our return trip (Tvm-Bahrain).So when i have approach to Srilankan airlines for cancellation cum refund.Reply from Srilankan airlines is i am entitle for refund amount is only 37$.I have a send an many mails but no luck.

Could any one guide me to get reasonable refund amount.My id is philand3@gmail.com...
Complaint comments Read comments [1] Complaint category Airlines

srilankan airlines - Charged extra amount on my Credit Card than the actual ticket amount

User
 yogesh_rao16 on Jan 3, 2011
There has been a discrepancy in amount on the ticket that I booked for my Uncle (Venkatesh Yajurvedi) by Srilankan Airlines (Mumbai-Colombo-Mumbai). while the ticket amount showed INR 13594, the amount actually debited was INR 14413/-. Please find attached the proofs of my credit card statement and the airline eticket.

I have sent 3 mails to Srilankan Airlines and have made calls which have not been replied/answered to satisfaction. I am just being asked to call other numbers. I have spent lots of energy (time, effort) and monetary (phone calls) in pursuing this case.
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srilankan airlines - FARE PROBLEMS

User
 DIGITECH COMPUTERS on Mar 3, 2013
Dear Collegues

ATTN you

The akbaronline service also linked with Srilankan Airlines. Srilankan Online Airfare Cost is much than Akbar Online travels (www.akbartravelsonline.com). So we decided Akbar Online. But if meet Reschedule, Datechange Of your booked ticket cannot be do airlines service it is possible only Akbar online. So the akbar online services collect too much amount from the passenger. i also affect with their activities. I will make consumer case in court. Kindly guide me Pls......
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srilankan airlines - Lost two pairs of sun glasses in the flight

User
 aditi.sh on Dec 28, 2012
Hi,
We traveled from Colombo to Bangalore on 25 -12- 2012,
We lost two pairs of sunglasses in the flight.
One pink color kids sunglasses with silver dots on it.
One men's sunglasses- Beverley hills, polo club (in the case).

Flight details:
Flight number- UL 171
destination- Colombo to Bangalore
Timings-18:45- 20:05
Economy class
Seat numbers: 11 D/E/F

Our contact numbers
9663942647
9663969867

We would appreciate if you could help us in this regard.
Waiting for your...
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srilankan airlines - complaint about services onboard srilankan airlines

User
 MFK on Sep 13, 2011
COMPLAINT .
Flight number – UL 142 . 4th September 2011.
My family and I were travelling to Sri Lanka for a vacation on 4th Sept 2011 on flight UL 141. Regarding in-flight service , we have had the worst experience. The problem started on the ground itself in Mumbai. The flight was delayed by over 2 hours.
My mother, sister and I were seated in the 19th row A, B , C each. The service was terrible.. the flight attendants were cold and slightly rude. Not only that but they were also a bit lethargic. There was a foul smell in the entire aircraft .
We had to request...
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srilankan airlines - Missing Baggage

User
 Subrat1971 on Jul 20, 2011
We have lost our baggage on 25/05/2011 from Rome to Chennai via Colombo on transit. Repetadly comunicate you, but respond are not satisfactory, last 15 day they told that your complaint forwarded to complaint cell till now we have not received a single call from them.
We are highly dissatisfied with this airlines and would like to know where can I fight for justice?
Thanks,
subrat
9928911994
subrat1971@yahoo.com...
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srilankan airlines - Airlines of thieves

User
 Himanshu Chaturvedi
Hi,
I was on the tour of Maldives in December '08. While coming back from Male, I took Srilankan airlines flight to Colombo. I landed in Colombo around midnight and carried on to hotel where I found out in the morning that a lot of stuff had been stolen from my check in baggage. I complained at the airport and I was assured that if I followed the process, my damage would be reimbursed. I followed their process and gave them every detail they asked for. I claimed for around Rs 30, 000 (INR) for everything which was less than a month old and they offered me Rs 2, 000 (INR) as compensation....
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