SriLankan Airlines Complaints & Reviews

My name is supratim dey. I travelled from abu dhabi to colombo on16 th jan 2018 at 23:00. Economy class ;seat 33a;ul 208;etkt[protected];
And colombo to kolkata on 17th jan 2018 at 08:25 ;economy class ; ul 187;etkt[protected]. But i couldnot get my one luggage & complained to the authority, but i couldnot get any response, plz take action against it & help me to return my belongings....

My mobile - samsung a8 was left behind accidentally in ul407 dt 28.03.2018 seat no 9b.

Approached transit services at colombo to retrieve it. The
Lady at the desk was rude and without checking, forced me to continue my journey and board the connecting flight to chennai although i informed to please help to get my phone back.

Kindly help me to get my phone....

I had the worst travel experience i ever had flying with most unprofessional third class airline called sri lankan... This stupid airline ruined my whole trip. Sri lankan was just connecting flight from cmb to sin bothways while all other airlines; china eastern, delta force and united airlines showed their professionallism and standards in aviation industry. My travel and tickets arranged by united nations environment program. On first date...

Compensation letter for flight delayed

Magesh. K
Magesh. Caplin&gmail.com
+[protected]
Srilankan airlines
[protected]
Dear sir/madam,
I am writing to you regarding flight ul128. My booking reference for this flight was o7u2yr.
This ul128 (Chennai to colombo) flight was scheduled to depart from chennai on[protected] at 16.05. But the flight was delayed for 2 hrs hours late...

I was a one of passenger who was flying back to Colombo from Jakarta at Indonesia on 18th January 2018, Flight Number Sri Lankan Airlines UL365, Seat 28H, While it was flying to Colombo I lost my money USD 12000, it was realized in airport after landing the aircraft at Katunayake Bandaranayake International Airport. Immediately I informed to Security unit at airport and asking to check all the CCTV covering units, According to the CCTV Feedback,...

Hi,

I am extremely disappointed with your services. I have booked a round trip ticket to tokyo from chennai via colombo. My departure from chennai was supposed to be at 20:55 (Dec 22, 2017) and i should have reached colombo by 22:15 (Same day). And i had plans for sightseeing in colombo (Near by places) during my transit stay at colombo.

When i approached srilankan airlines counter (Dec 22) i was informed...

I have been traveling with srilankan ever since i can remember.
Flew business class with my parents from kuwait to bangalore. The service was excellent except colombo to bangalore (Ul173) on 6th nov, 2017 where this one air hostess could use some more training to behave with passengers. My father who is sick and old required some assistance which the staff was not ready for. While having his dinner he dropped a bread due to weakness....

Whenever i fly from colombo to karachi in economy the tray tables are very dirty. Looks like no one is cleaning them which is very unhygenic. The staff doesn't pay attention to it also and they are sometimes mean like not responding to you when you need something. Please look on to it and make sure the tray tables are clean. I will be giving positive feedback if they are clean next time. Thank you....

I have lost the one of my luggage at colombo airport while traveling from bangalore on 20th of december 2017.

I have been calling srilankan airline in colombo but didn’t get any response. Kindly retrieve my luggage.

I have attached the details below :

· flight no.: ul 172

· date : 20th december (21:05)

· tag no. : ul 765721/22/23/24/25/26/27/28/29/30/31/32, 765802....

My seat number 50g
Flight ul230
Boarded kuwait on 15 dec 2017 landed colombo on 16dec 2017

Besing a frequent traveller for 18 plus years on sri lankan to various destinations i have not have had serious issues the past several years. But this complaint is about a female cabin crew with the name tag ” ghani “ who was rude in a her address of passengers including myself, with commanding verbal attitude which...

Sir,

1. I utilised the srilankan airlines air services on 08 november 17, my flight details are as under
Flight numbers : ul 605/ connecting ul197
Boarded on : 08 nov from melbourne
Baggage number : o 603 ul 069743

2. When i deboarded at igai on 09 nov 17, i was not handed over my baggage as it could not be traced it contains valuables which are required by me immediately, i contacted...

My mother fly on 16th oct to uk from sri lanka [ticket number :[protected] ] confirmed for wheel chair. Airlines provide wheel chair at sl airport but fail to provide at uk airport. She walked from gate to exit point alone with the 7kg of hand bag. And also no one from airlines help to arrange to get luggage.
I already complaint through call, still no reply...

Hello,
I had a journey from male to chennai via colombo on[protected] / 23-09/2017. During the journey i got my luggage torn. The representative jus told us that they can't help us out. This is not the way u handle the luggage. I would may be go for the consumer court for the mishandling the luggage. I have the photo added. Do check it out and revert back.

Thank you...

My name mohamed rashid, today i visited your bahrain regarding credit card varification matter and i was attanded by your counter staff mrs tharang, the way she behaved to me was not at all in good manner as if i came to the office for bugging or some thing, i used to visit your office frequently repersenting our company for many purpose but this is the first time i faced such a behaviour and when i informed i will report the matter she behaved...

Sri lankan airlines such a bad experience! Ul230 from kuwait to sri lanka 24th august return 5th sep. Clinton croft and family


We recently took a sri lanka flight from kuwait on the 24th of august. To start the flight out they only served curry dishes on this particular flight and we where not able to order my 4 year old a kiddies meal before hand which meant with only curry on board he had no food to eat. As we opened...

I lost my iPhone in flight UL198 (seat no.17B) today in the morning.
As soon as I got down of the plane I realised that I left my phone on the seat. I rushed to my seat that very moment but there was no phone. The staff and cleaning team said that they found none. I am damn sure of leaving it behind on the seat. I reported it to the baggage services counter but to my dismal they said that they can't help me on it nor did they register...

Good evening
Last 26 the on june, we took a flight to colombo and then we had a conexión to jakarta, the first flight was delayed and we lost the conexión, plus our first night in jakarta with our first trip there.. We had to pass the night in a hotel in colombo and then take another flight to our destination.
So what do we have to do to get our money back?
Thank you....

Hi,

I, Balbeer Singh Chhabada (Ticket Number[protected] had taken a flight with itinerary Miami - Doha - Colombo - Chennai. I boarded the Miami flight on 6th May and had one checked in luggage (QR775386). When I arrived in Chennai on 8th May, I was told that the airlines had left my checked-in luggage in Doha by mistake.

I would like to bring to your attention that I am visiting India just for my work visa...

I was recently travelled using this airlines from chennai to doha... Really i am not happy with these airlines..!!!
While at luggage collection, i was found my luggage bag damaged very badly due to mishandling/rough handling.
There is no proper response from helpdesk too for this incident.!!

Kindly look on the luggage shifting section, i belive they are handling very badly while shifting...

I had left my iPhone 7 in the magazine rack in front of my seat ( 61 H/K - whichever was the window seat). I realised this after the flight landed and we had completed immigration. We were told that there is no issue and to wait for the airline ground staff who would just get it for us. We met with the ground staff and after making us wait for over 30 minutes saying they are calling the security person in charge of the aircraft around 5 times,...