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Sunrise International Complaints & Reviews

M
Mohitcs9
Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered beyond a month ( Order No.8414 )

Address:Boranada, Jodhpur - 342012
Website:thetimberguy.com

My order number is 8414.I ordered a bench from this website a month back and thereafter after a long delay it was dispatched.
FInally my product was supposed to be delivered by Gati courier but it was going on getting delayed and hence i spoke to Gati courier guys about by parcel.I got to know that the delivery is blocked by the Sunrise International company.After writing to them over chat the delivery block was removed by them.But...
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S
snapte
from Secunderabad, Telangana
May 8, 2023
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Product not delivered

Address:Bornada, Jodhpur, Rajasthan, India
Website:www.timberguy.com

My order number 7448 has not been delivered even after eight weeks when it was promised to be delivered within six weeks from date of order. I want my money returned to me as I am cancelling my order. If the money is not returned, I will be compelled to lodge a police complaint for fraudulent behaviour....
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I
iPrakash
from Bengaluru, Karnataka
May 8, 2022
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Furniture order not fulfilled for over 4 months

Address:G-691/692, Boranada RIICO Industrial Area, Boranada - JODHPUR 342006
Website:timberguy.com

I placed an order for a bookshelf ($6095) worth Rs. 20000. I did not hear anything from them for over 3 months, and then was told the order was delayed because of Holi.
Everytime I call the person would say I should send a Whatsapp msg to a number (+[protected] but never got a reply. The person kept telling me a Ms Sonia will update me, which I never got.
They suddenly sent an email saying product was on the way with a...
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Sundeep08
from Noida, Uttar Pradesh
Nov 27, 2021
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Refund initiated with20% cancellation charges...

Address:G - 691 & 692, IV phase, Boranada RIICO Industrial area, Boranada,Jodhpur - 342 006 Rajasthan, (India)
Website:[email protected]

I ordered a dining table on 26th Aug 2021... made full payment...
I waited patiently till 15th Oct send them a mail regarding delivery date of my product. Received a mail that goods under production and will be delivered on 19th —-20th Nov..
I again waited patiently till 25 th Nov... again sent a mail on 25 th Nov ...received a reply that the production could not take place as the labour was on a holiday from 2nd to 24 th...
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V
VLakshmi999
Oct 2, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Furniture item delivered much delayed

Website:thetimberguy.com

I bought item for 16000, was promised that the item will be delivered within 8-12 weeks. It's not delivered yet nor is there any communication about delay in delivery. Customer support is terrible, person picking the phone is irresponsible, never took any action. One cannot even escalate as she says she is taking the call from home.
My amount is locked up with them and I don't know when I will receive it...
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RajKumar Rajendran
from Chennai, Tamil Nadu
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Fake company who operates on others money

Address:Mumbai City, Maharashtra

M/S. Sunrise international 1st floor, 8 B Papa Industrial Estate 40 Suren road, Near Boston House Andheri East, Mumbai : 400093 TEL:[protected]/23 [protected]@sunriseinternational.co [protected]@sunriseinternational.co Owner Name Mahesh, Manav (Brothers from Karnataka, Mangalore) Employees are not at all educated and responsive This company will talk to you nicely and ask for to send goods and say payment is 100% but after you send...
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