Wassup Laundry
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Wassup Laundry Complaints & Reviews

R
Ragul Mohankumar
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wassup laundry t nagar worst service

Address:T nagar, Chennai, Tamil Nadu, 600117

I gave my new white shirts for dry wash. They didn't give back in the agreed time. Finally when i got it after following up many times, i found some yellow stains in the shirt. They again got those shirts for rework and gave back after n number of follow ups with the same yellow stains. 1500 worth shirt is completely messed up. Regretting for opting their service....
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S
Sunnysoo
from Chennai, Tamil Nadu
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billing

Address:600028

Wassap nandhanam - 20 cotton sarees for starch - was billed the rate of dry cleaning and had to pay extra charges for their mistake.
While paying i offered my card. I was told clearly "we don't take card madam. There's an atm two blocks from here, if that's not working you can take garments home and pay next time. We take only cash"

I said its not ethical. Changed my outlet to wassap mandavelli.
Gave 10 sarees...
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M
Michelle Louis
from Chennai, Tamil Nadu
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lost my silk saree

Address:600028

I had given a 25 k worth saree on 21st of october for dry cleaning to these people since they seemed to be quite reputable. It's the 25th of november today and they're still searching for it. They gave me an excuse saying all the laundry in that batch got held up due to the rains that hit chennai sometime in the first week of november.

Its more than a month now and they are still being so irresponsible to the matter.
br...
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Kishore Karumanchi
from Hyderabad, Telangana
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ruined shirt

Address:500084

Was so happy thinking that i have finally found a decent dry cleaning service. I was totally disappointed. Yellow shirt was returned with blue stains all over and when complained; cleaned again and just returned it. Don't understand how colors can bleed during dry cleaning process. All clothes looked like they have just been washed and pressed. Did get a call from customer service but no one has an answer. Guess i have to keep looking....
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C
CA Apeksha Mahto
from Chennai, Tamil Nadu
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white colour clothes turned peach

Address:Chennai, Tamil Nadu, 600113
Website:www.google.co.in/url?sa=t&rct=j&q=&esrc=s&source=web&cd=9&cad=rja&uact=8

My company (Chennai) provides the wassup facility. My two pure white clothes were turned into peach color and after complaining also they took it so lightly like they have not done anything wrong. This is the second incident. Before there were stains on my clothes.
Its only good for the dark color clothes were you dont notice anythng wrong for the clothes....
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S
Sanndhya
from Ahmedabad, Gujarat
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Absconding after pick up of clothes

Address:Mumbai City, Maharashtra, 400043
Website:wassuponline laundry

Sir

I have been using the laundry services of wassup that took over the business from chamak laundry. Nearly a month back as usual my clothes were picked up from my residence in chembur. These are all very expensive clothes that i get laundered. Since then i have not only not got my laundered clothes back but they now seem incognito. No calls are being answered and the mobile numbers are switched off. Emails too are not being...
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S
sudar05
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Very poor customer service

Address:Chennai, Tamil Nadu

Sudarsan,

I have visited Velachery wassup showroom for dry cleaning wedding saree.But when I got it back it was full of strain. When I checked with the store they are saying it's mistake happen in factory. But when checked with factory it's mistake happen in store .Lot of miscommunication .

They are not refunding the amount. It has been more than 3 months I am struggling to get my money back. So please think...
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N
Nithyababu
from Pune, Maharashtra
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Laundry services

Address:600080
Website:www.wassuplaundry.com

I have given my husband brand new silk shirt in this bleady, idiotic wassup laundry services for dry wash on 26.12.2015, and till now i didnt get the shirt back which have very emotional and values. I was trying to locate the shirt and for the past one month as a work in between all the busy schedule daily calling the concern General manager [ Great who is not attending my call now] Mr. Sumesh and the branch i have given the shirt. They have...
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shweta0191
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Pathetic customer service and work

Address:600041

I would be happy if could give a minus rating!! Horrible people, horrible service, and most of all most horrible work done!!! I came to know about this through an internet search and decided to give some clothes for Dry washing. Biggest mistake! Didn't read the reviews before giving. The clothes were picked up by the Besant Nagar branch. Firstly, about the service, while picking up the clothes they said it will be delivered in 5 days....
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K
krithiga.1972
from Chennai, Tamil Nadu
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Delay in Refund for damage and at a reduced price

Address:Chennai, Tamil Nadu

We had given 3 sarees for dryclean on 22/05/2015 at the Gandhi nagar branch of wassup against bill no. 27611 in the name of T.M.Venkataraman, of which only 2 sarees were returned. on enquiry they agreed that one of the saree has been damaged during dryclean. On being followed up they agreed to make good the loss either by replacement of the saree or by cash, if bill is produced for the new saree, as we wanted to buy the same color saree for...
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A
anandam2000
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic response

Address:Chennai, Tamil Nadu

Wassup has been irresponsibly flown away from our apartment complex, somehow we managed to get our residents collected clothes back.

They have been defaulters on their payament of rent and electricity bill for last 6 months and all calls to their representaties goes unanswered.

This is a cautious note to all Apartment complex, who engage with Wassup; to think twice/thrice before allowing them to your apartment...
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rmoha91
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer Service

Address:Chennai, Tamil Nadu

Hi Consumers

This is my request you to think twice or thrice before getting into WASSUP Laundry in Sholinganallur chennai. Their approaches and advertisement seems to be like SIX Sigma organisation. But the reality is very very poor. I have bought corporate package of Rs.800/mon for 22 sets. Initially they stand on their words - delivered in time - clean wash - perfect press. And they have told that they can come and pickup...
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