Zara Complaints & Reviews
I was placing an order on zara india online and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
Kindly...
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it keep pending
I haven’t been initiated a refund.
Kindly...
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Website: | Zara |
On 21.05.2021 I tried to make a payment on Zara through UPI, it was just payment of 3040₹, money from my account was deducted but the status of my order on zara was pending and it eventually got canceled.
Please help me with the refund/ cashback as soon as possible....
Please help me with the refund/ cashback as soon as possible....
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1 found this helpful
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Initiate refund as soon as possible
Website: | Citrus solution pvt Ltd (zara) |
I order from zara online, i try to pay from UPI it got cancel due to network problem then i got code on text message and link to paid the payment through google pay then i paid through link in google pay.. but i did not get any confirmation mail or message and now zara cancel my order but amount was debited from my account.. make refund as soon as possible...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Money debited but not get purchase confirmation by zara
Website: | Zara.com |
I was ordering from zara and i try to pay from UPI it got cancel due to network problem then i got code on text message and link to paid the payment through google pay then i pay through link in google pay and money was debited from my account but i did not get any confirmation mail or message from zara for purchase . Even in zara app my payment is shown as pending ..
Payment is 4, 280.00 on 16 may 21:56...
Payment is 4, 280.00 on 16 may 21:56...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Money debited but did not get any purchase confirmation
Website: | Zara.com |
I was ordering from zara and i try to pay from UPI it got cancel due to network problem then i got code on text message and link to paid the payment through google pay then i pay through link in google pay and money was debited from my account but i did not get any confirmation mail or message from zara for purchase . Even in zara app my payment is shown as pending ..
Payment is 4, 280.00 on 16 may 21:56
Sent...
Payment is 4, 280.00 on 16 may 21:56
Sent...
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Was placing an order on zara india online on 7th May and had opted for payment via upi.
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it was pending
I haven’t been initiated a refund.
Kindly...
I then did the payment through google pay for which zara had used citrus payment gateway.
I did the transaction via [protected]@axisbank and money got debited from my account but zara did not received the amount.
So zara cancelled the order from their side as it was pending
I haven’t been initiated a refund.
Kindly...
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1 other people found this review helpful
1 found this helpful
Address: | 3rd Floor, Viraj Building, SV Road, Khar (West) Mumbai Mumbai City District Maharashtra India - 400052 |
Website: | www.citruspay.com |
I was placing an order on Zara India online on 5th May 2021 and had opted for payment via UPI (google pay)but the amount is debited from my account but it was not processed further to my order. Zara cancelled the payment from their site as it keep pending and I have paid my payment through UPI (citrus solution pvt ltd Zara )...
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Address: | Zara |
Website: | Refund |
My payment got stuck with you. It was successful from my side. My order is canceled I have to re order again please refund my money fast....
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Order id: [protected]
Money debited: INR 2670/-
I was placing an order in zara website, proceeded to the payment page, chose to pay through upi ( phonepay) Amount has been deducted but the transaction has failed and hence zara has cancelled my order.
Kindly issue the refund as soon as possible....
Money debited: INR 2670/-
I was placing an order in zara website, proceeded to the payment page, chose to pay through upi ( phonepay) Amount has been deducted but the transaction has failed and hence zara has cancelled my order.
Kindly issue the refund as soon as possible....
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I placed an order on zara india online on 28th april 2020 and had opted for payment via upi.
I then did the payment through phone pay for which zara had used citrus payment gateway.
I did the transaction via phonepay and an amount of INR 2670 got debited from my account but zara did not received the amount.
Zara order id : [protected]
So zara cancelled the order from their side as it was pending
I haven’t...
I then did the payment through phone pay for which zara had used citrus payment gateway.
I did the transaction via phonepay and an amount of INR 2670 got debited from my account but zara did not received the amount.
Zara order id : [protected]
So zara cancelled the order from their side as it was pending
I haven’t...
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Address: | Sukhliya Indore |
I was placing an order on zara india and opted to pay through upi payment mode, for which i use phonepe. Zara uses citrus payment gateway to which i paid the sum and money was deducted but as soon as i was redirected to the app, it showed payment error.
It's very much inconvenient to run after your hard owned money like this from one email to another. Kindly address my grievance and refund. I can provide bank statement and...
It's very much inconvenient to run after your hard owned money like this from one email to another. Kindly address my grievance and refund. I can provide bank statement and...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Transaction
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Amount deducted from account but payment pending at zara
Website: | www.citruspay.com |
I placed an order today 20th March 2021 and while making the UPI payment, I was led to the respective page and after the UPI payment on the paytm app, the amount got deducted from my bank account and got the text message of the same but on the app the message popped up saying payment processing failed and in the app the order under my orders appears to have payment pending against it. Request you to refund the amount...
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I was conducting a online transaction for zara using upi for citrus solutions, after doing the payment it showed the payment done and debited from my axis bank account, but later on I received an email which said the purchase was cancelled as the money wasn't received by zara, please see to it that my money is refunded as soon as possible. Below is the screenshot of the transition....
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I ordered on[protected] from zara and paid through upi payment mode and it got to directly to the citrus payment window and paid through that and the amount got deducted from my account but at the zara website it was showing that my payment is pending and after some time my order got cancelled because of exceed of payment time. Kindly refund my money back asap!...
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I ordered from zara on[protected] and i paid through upi and it got to me to citrus gateway then i paid through my paytm upi and the amount did got debited from my site but at zara they didn't received the money and it was showing pending payment. Kindly resolve this problem asap or refund my money back into my account!...
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Website: | zara.com |
I placed an order on 18th February 2020 on Zara's website and initiated the payment through bhim upi.
The payment was successful and the amount was debited but the order was not placed.
RefNo[protected]...
The payment was successful and the amount was debited but the order was not placed.
RefNo[protected]...
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Website: | www.zara.co.in |
I bought a Zara shoes from zara online website. After receiving the product I tried and felt good, so, next day I wore them to office but after wearing for 4-5 hours the shoe started to give irritation at feet and also the sole is too hard to feel. I asked Zara to consider my return but after consulting them for almost 8-10 times they said they can't consider the product as per their rule list. But the item is definitely unsuitable to wear...
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Zara Recent Comments
- Crappy delivery and return support
I had ordered few items around 29th of June...1 - Regarding missing item
I complain at zara with all proof that order...1 - Return pickup is still delayed
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I have requested for return of 9 Nos of products...1