Zara Complaints & Reviews
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Money debuted though order cancelled
Address: | Erica A62 Magarpatta city pune Maharashtra 411028 |
Website: | Zara |
I placed an order on the zara app on 9th sept 2021 and completed the payment through UPI for ₹3580. The amount got debited from my acct and the payment was received by Citrus Solutions Pvt Ltd but on Zara app payment wasn’t done so I cancelled the order . Kindly refund at the earliest.
UPI transaction id[protected]...
UPI transaction id[protected]...
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Hi,
I made a payment through UPI for Zara clothing. Money has been deducted from my end and not refected on the zara app.
UPI Transaction Id[protected]...
I made a payment through UPI for Zara clothing. Money has been deducted from my end and not refected on the zara app.
UPI Transaction Id[protected]...
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Address: | Zara, DLF Mall of India, Sector 18, Noida |
I went to Zara at DLF mall of India Noida on August 30th and tried to pay my bill via Paytm UPI.
The cashier got the QR code on the card machine and I paid my bill.
The amount was deducted from my Paytm bank account but the receipt wasn't generated.
The cashier told me that Zara didn't received the payment hence the receipt wasn't generated. He told me that my money will be automatically refunded within 48hrs.br...
The cashier got the QR code on the card machine and I paid my bill.
The amount was deducted from my Paytm bank account but the receipt wasn't generated.
The cashier told me that Zara didn't received the payment hence the receipt wasn't generated. He told me that my money will be automatically refunded within 48hrs.br...
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Address: | Zara |
Website: | www.zara.com/in |
Hi there, my money got deducted for an order I placed via zara, it’s been transferred to citrus but order did not go through with zara, money has been deducted from my account as well, kindly look into it as the earliest as i need a refund for the same...
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Address: | Zara |
Website: | www.zara.com/in |
Hi i ordered a product through zara via upi, the payment went through to citrus pay but the order did not get accepted by Zara, on my google pay app i am able to see the money being transferred to citrus pay and it has been deducted from my bank account as well...
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Website: | Zara |
I tried to place an order of Rs.7380 on zara through UPI on 25/08/21 but the amount got debited and then on the gateway showed failed and the order displayed as pending but the amount is debited and then later I placed the order with cod mode. So I am looking to get my refund and I have done 2 complaint so far on your site but I haven’t received any response
Email- sg.[protected]@gmail.com
Contact no- [protected]...
Email- sg.[protected]@gmail.com
Contact no- [protected]...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Money debited but not received my refund
I placed an order at zara online at 19th August, 2021 and had opted for payment via upi. Then i did the payment through google pay for which zara had used citrus payment gateway. I did the transaction and the money was debited from my account and zara had not received the payment and the order got cancelled.
I haven’t been initiated a refund.
Kindly check my concern and give me refund of my money at the earliest....
I haven’t been initiated a refund.
Kindly check my concern and give me refund of my money at the earliest....
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I made a payment through UPI and the balance was deducted from my account but the order on zara app showed pending and now it has been cancelled....
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I purchased a shoe of about ₹2490 but it was of my right size.. so I returned that product on 19 July and today is 14 august.. even after complaining in Zara I didn’t got my refund yet. Please help me………....
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Hi,
This is regarding order number: [protected].
I have not received my refund yet.
It has been 8 months that I'm trying to contact Zara for refund initiation. They asked me to check with citrus payments.
I have checked with my bank as well for the refund. They have not received any refund with respect to my order sum: Rs. 1790.
They asked me to check with citrus refund id OLREFUND[protected]br...
This is regarding order number: [protected].
I have not received my refund yet.
It has been 8 months that I'm trying to contact Zara for refund initiation. They asked me to check with citrus payments.
I have checked with my bank as well for the refund. They have not received any refund with respect to my order sum: Rs. 1790.
They asked me to check with citrus refund id OLREFUND[protected]br...
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I placed an order for a perfume worth ₹1280 today, i.e. 10 August 2021. I made payment via UPI (google pay) and the amount has been deducted but on zara app it shows that the payment is pending. I tried to cancel the order and it has been cancelled. I want refund. When will the refund be credited in my account?
Order no was...
Order no was...
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I placed an order on zara and completed the payment via UPI (google pay). The order hasn’t been placed as it says pending payment but the amount ₹1, 280 has been deducted from my account. I cancelled the order and received a mail regarding it.
Kindly let me know when will I get the refund....
Kindly let me know when will I get the refund....
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I was purchasing a black jegging online through Zara app.I chose an option to pay through UPI payments. They redirected me to citrus solutions merchant to continue my payment. I entered my upi id of phonepe pay .My money 2, 080 got deducted but my order in the Zara app still shows payment pending. Kindly refund my money.
UPI Transaction id is[protected].
I also have the amount deducted transaction proofs.
I immediately...
UPI Transaction id is[protected].
I also have the amount deducted transaction proofs.
I immediately...
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Address: | India |
Website: | www.Zara.com |
I purchased a jeans from Zara app, I choose an option to pay through UPI payments. They redirected me to the citrus solutions merchant to continue my payment. I entered my upi Id of google pay, my money 2990rs got deducted but my order in zara app showed pending payment, and after some time it showed order cancelled, neither did I get my money back nor the product. Kindly refund my money @zara ....
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I have returned the article and i have the proof of that even pickup courier company man confirmed it and i raised the request to Zara also four times but they didn't take any action or resolution even after providing the proof that the product was misplaced by their team. I want my refund.
I have returned 6 items but received only refund of 5. I'm attaching the pics send by courier company man....
I have returned 6 items but received only refund of 5. I'm attaching the pics send by courier company man....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Refund of 3460
ORDER NO. [protected]
This is my order number and i payed 3450₹ through google pay but it shows failed and Monty was already debited
I need this order for birthday surprise so i try to place order again but they asked me again for payment and i did COD so please refund me my money so i can pay cash on delivery...
This is my order number and i payed 3450₹ through google pay but it shows failed and Monty was already debited
I need this order for birthday surprise so i try to place order again but they asked me again for payment and i did COD so please refund me my money so i can pay cash on delivery...
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Zara Recent Comments
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