Zingbus Complaints & Reviews

Here are your Booking Details:

*BOOKING STATUS* -- CONFIRMED

*PNR* - ZB[protected]
*Bus No.* - Bus Number will be shared 3 hours before Trip Time
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*Tracking Link* - z.zingbus.com/eCNq

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*Boarding Point name* - Zingbus lounge Kashmere Gate, Delhi
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*Drop Point* - Sherpur Chowk, Ludhiana
*Drop Point Reach time* - 30-Apr...

I booked Zingbus for travelling to Amritsar from Gurgaon . I preferred this particular bus because it was reaching at Amritsar earlier than other buses. I have very urgent and unavoidable meeting tomorrow morning. Bus was 1 hour 15 min late in departure.
Bus is changed without any notice ans they forced the passengers to share sleeper with unknowns . Secondly conductor is so ride that he says it’s not his fault it’s your fault...

I'm writing to report a distressing incident I experienced with ZINGBUS, highlighting serious safety concerns for passengers. Despite assurances of 24/7 support, my recent journey with ZINGBUS left me feeling vulnerable and abandoned.

As a single female passenger, I had booked a midnight bus with ZINGBUS, hoping for a safe journey. However, the pickup point was located on a dark and deserted highway, raising immediate safety...

I booked AC BUS seat but they provided me non AC bus they charged me bus fare as according AC bus and also they provided information to me regarding AC bus but at the time of boarding bus they provided me non AC bus and also bus staff it's also not good person it's totally unsafe as according my experience. I am girl and I trust on consumer forum so, please do against on these types of travel service provider....

My friends and I booked a ticket from Mandi to Delhi for June 26 th seven thirty pm. There was a landslide in the area so we were in a crisis situation and wanted to get back ASAP. Even after hours of waiting in the bus stand we couldn't get a reply from the bus operator after calling them several times. Nobody picked up the phone. They were asking us to "chat" on WhatsApp and get automated messages. THIS IS NOT WHAT A CUSTOMER NEEDS IN AN...

We had booked 4 tickets from Mandi to Delhi on 26th of June. Because of the land slide in the area the buses got delayed, which is understandable. What is completely unacceptable was the sheer negligence from Zing bus to inform us about the time of arrival. We had been stranded in the bus stand for 7 hours at night in wait of their phone call. Still they didn't care to respond to our calls. Then we had to takr another zing bus for double...

Dear,
PNR no. ZB[protected]
I and my wife traveling your kullu manali package. we were misled by you and your cab driver. Your package told to visit both Kullu and Manikaran places. But your cab driver refused to go to both the places and took you only to one place.And your bus hr38z0002 was unnecessarily standing at the toll plaza for one hour. Your driver doesn't have manners says talk to the company I don't know anything...

Hello,

I booked a bus from Sujanpur Tira (HP) to Delhi via zingbus on 20th January with PNR ZB[protected]. It was a late night journey and I was about to reach my destination on 21st in the morning at 5AM.
I requested driver to stop the bus at Burari bus stand which was my destination, the driver deliberately stopped the bus 1.5 km ahead of my destination and asked me to deboard there. Upon asking the driver that...

I am traveling from Rajkot to Jaipur in Zingbus. Booked the ticket from redbus where it was showing that one rest stop at Hotel Darshan at 07:15PM.
But to our shock bus driver denied to stop the bus citing the reason that bus is running late so we will not stop at any rest stop.
On top of that he started shouting and said that we will run our bus according to us not according to you.
The rest stop was not according to...

On 12th jan 2022 i was not assisted well by customer support team result to which i missed my bus in the middle of night at 11:30 i was left alone in the boarding point.

1 hour prior to boarding time i spoke to customer care personnel they assured that crew will contact me, i asked him multiple times as i was not getting any update from bus driver. Still he asked me to wait and wait.
Waiting for long i told customer...

I booked Zing on 3rd December to go back to Delhi from Manali. When I boarded the Bus, the seats were wet from water or vomit, I am not quite sure of that. When I asked the bus marshall, they provided me with a piece of clotH.

The whatsapp customer service was useless as expected, and when I complained to them, they said, You were already provided with a piece of cloth so that you don't get wet. The bus was cold, and my seats...

My booking PNR is ZB[protected]. I arrived at the pickup location atleast 15 mins before departure but the bus never arrived at the mentioned pickup location on the zingbus app, nor I received any call from the bus driver on change of the pickup location. since the bus time was up, I called the driver and he started making ridiculous excuses that the pickup point was different. what type of service are you guys offering. my number was all...

Yesterday I was travelling with my family from manali to Delhi with ZingBus and the behaviour of the conductor was very rude. My father asked him about when will the bus arrive to Delhi, he answered him in very bad behaviour which is really not acceptable. When we arrived Delhi, my father asked him his name, he threatened him and not told his name.
I still don`t know his name and accepting some kind of action towards him....

Yesterday I was traveling with my family from Manali to Delhi from ZingBus. the behavior of the conductor was so rude that he was abusing with my father and misbehaving with them and when my father asked his name the conductor did not respond and threatened him in a very bad way.
I am also attaching the conductor's picture so that company can take strict action against him....

Bus was delayed at first, then they made us wait without reason for an hour, when the passengers debarked themselves after getting annoyed wanting an explanation they said that the bus is not working And we have to wait without giving an estimate or an alternate option. Then we got a message stating that the bus got canceled and we will get a refund at 11 : 20. Bus was supposed to depart at 8:50 but no explanation or apology was given by...

The ticket was booked from Kashmiri gate for a travel to Pathankot. The place of pick up was modified by zingbus from Kashmiri gate to majnu ka tila which is like 8 km away at the last moment...Was forced to cancel the ticket as it was not possible to reach the modified destination in such short time ...the call that I recieved from zingbus person was wrongly arguing that the booking I did was from majnu ka tila and not Kashmiri gate ...This...

I'm a frequent user of the zingbus service. The bus is almost never on time and we mostly have to wait for hours for the bus. This is the first time that i got a little late. About 10 minutes and the bus did not wait for me. 2 days back I travelled from Delhi to Chandigarh through zingbus and the journey that was supposed to take 5.5 hours took 12 hours!!! There was no apologies or compensation from the company's side and we were expected...

No pre message with bus number or driver number. Bus got rescheduled from 9.50 PM to 1 AM that too without any intimation.Further inspite of picking up from ghatkopar busstand that argued to come near mankhurd bridge pickup point.And lastly no point of contact, customer representative for asking any questions. All the buses have. Any issue might arise with passenger. But no number to contact.Our luggage was kept badly where our bags got damaged...

No pre message with bus number or driver number. In asking to be picked a stop before my pickup point. I was argued with rudely. Why can't stop if not the same route. And lastly no point of contact, customer representative for asking any questions. All the buses have. Any issue might arise with passenger. But no number to contact . Only watsapp that alps robotic. No real response....

I booked a Zing Travels bus ticket from make my trip on 29.06.2022,
Zing Travels drove me from the pickup point without pickup and stopped at the next pickup point I was called at my own money. When he really asked for money, he asked me to take it from my make trip....

I am there at the pickup point of zing bus at kangra Himachal pradesh to kurukshetra. The driver as well as marshal doesn't call me while I was there at the pick up point at woodland showroom...

I booked 2 tickets delhibto Manali zingbus offline on 13 May 2022, afterward at 9pm dated 14 may 2022 they picked us. At mid night the driver of zing bus left us intentionally without any calls that they are leaving and told guard of the hotel that another bus will pick them. After that when we connect with driver they refuse to pick up and After some time they told us another Volvo will pick you up after 2 hr . Another bus pick us and give...