Comments
Hi,
I guess I should have updated it a year back.
This complaint was registered a year ago. As per the massage above, Cadbury sales officer met me on the scheduled date. He explained that bad handling by retailers might lead to such a situation.
He replaced my piece of Chocolate with another one of same price.
Thanks a lot to the Forum.
I guess I should have updated it a year back.
This complaint was registered a year ago. As per the massage above, Cadbury sales officer met me on the scheduled date. He explained that bad handling by retailers might lead to such a situation.
He replaced my piece of Chocolate with another one of same price.
Thanks a lot to the Forum.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1679
Pending
186
Resolved
848
Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
We regret the delay in attending your complaint. As confirmed our Sales officer will meet you on 23rd September at 11:00.
Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell