[Resolved]  Cadbury India — Cadbury Diary Milk Chocolate

Address:Bangalore, Karnataka

Purchased Cadbury Diary Milk Chocolate on 19/11/2013 from a near-by store; having Code K30805 - Pkd 08/13 - B2 but when opened the chocolate covered with a white layer coating and taste was totally different. I am sure the store keeper will not refund the money and tried calling Cadbury's office in Mumbai but nobody bothered to give a proper reply. Dont know whom to approach with such complaint ? I have kept the chocolate safely with me in order to show to some responsible person in Cadbury. Hope somebody will wake up and open their eyes/ears to listen such complaints of a common man. Thanks / Regards Mohan Nair
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mohan,

Cadbury India endeavors to maintain the highest quality standards, and we apologise for the inconvenience this may have caused you. To enable us to address your concern please write in to consumer.service.[protected]@mdlz.com with your complain, purchase and contact details.

Regards,
Cadbury Consumer Service Cell

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