[Resolved]  Cadbury India — Fungus on all 120 Chocolates

Address:

Madurai, Tamil Nadu

Hi, I just happened to buy 120 Cadbury chocolates to give my office colleagues on my birthday occasion. After i distributed they found fungus on all the chocolates which made my situation was so embarrassing and annoying. Then i went to the shop keeper and fought with him, but he was telling that is not his fault rather than Cad bury. I think that problem is with storing..yes they don't have great facility to store these items.. i ask you Cad bury you don't distribute the retailers where they don't have refrigeration facilities. If you can't handle this you better stop manufacturing and distribution. In this case you are a failure, because the product ultimate goal is consumer satisfaction...when the end customer is not satisfied with your product of any reason, then it's utterly your failure. I hope you would understand and take action on these.