[Resolved]  Cadbury India — Gems Toy - Super hero

Address:New Delhi, Delhi

Hi All, I was very surprised and shocked when i experienced that the latest Cadbury Gems Toys are Harmful and risky for children to use. I cant believe that Brand like Cadbury while creating/ Manufacturing toys for Children forgot to keep in mind the safety Hazards. Toys are sharp and when used for the first time had lead to a cut on a finger. This is non tolerable and i have completely lost the trust in the Brand ... i am not sure if i would like to buy any more of your products. Today, the impact is so big that because of this non thoughtful created toy we have a hurt finger. My suggest to the Cadbury Team is to recall all these Toys back and rework on there creation again. Name - Ritika Contact - [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Mondelez India Foods / Cadbury India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Ritika,

We are really concerned to read your comment. Great care is taken in selection of all material used in manufacture and packaging of our products.The Cadbury Gems Toy pack has been very well accepted by our valued consumers. We would like to examine the toy and would therefore request you to let us have your contact details at consumer.service.[protected]@mdlz.com.


Thank you,
Mondelez India Foods Ltd (formerly Cadbury India Ltd) Consumer Service Cell
This is really pathetic, Hope this was resolved or I can get the corporate affairs engage to raise it at higher level and escalate it worst.
Is it been resolved now?????

Manufacture to answer ASAP?
I haven't received all the parts of toy..One of the wheel part is missing.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mondelez India Foods / Cadbury India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    1679
    Pending
    186
    Resolved
    848
    Mondelez India Foods / Cadbury India Address
    Mondelez House, Unit No. 2001, 20th Floor, Tower-3 (Wing C), Indiabulls Finance Centre, Parel, Mumbai, Maharashtra, India - 400013
    View all Mondelez India Foods / Cadbury India contact information