[Resolved] Cadbury India Ltd — Sealed empty dairy milk chocolate wrapper

sujitra iyer

from Hyderabad, Telangana

Address:

Vadodara, Gujarat

I purchased a box of dairy milk sealed properly ITS CODE IS K31216 packed on 16/12/2013 which contains 72.units*8.5gms each.I found a Sealed empty dairy milk chocolate wrapper. Matter is that the company should take care that the each wrapper is completely filled with chocolate, before it go for the packing or sale. As this mistake should not happen as being an best and the oldest chocolate company.

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Aug 14, 2020

Complaint marked as Resolved

Cadbury India Ltd customer support has been notified about the posted complaint.

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Comments

Cadbury Customer Service

from Delhi, Delhi

Dear Sujitra,

Cadbury India endeavors to maintain the highest quality standards, and we apologise for the inconvenience this may have caused you. To enable us to address your concern please write in to
consumer.service.[protected]@mdlz.com with your complain, purchase and contact details.

Regards,
Cadbury Consumer Service Cell