Cadbury India — Solidified/Frozen Bournvita , new pack

Hello, We purchased a pack of Bournivita as per following details : Date of Purchase :12th June 2015 Date when we opened the pack : 12th June 2015 Size : 1 Kg Package Date mentioned on the pack : 6th May 2015 Code : H50506 A Purchased From : CSD canteen number 04793 - ESM Canteen, Dundahera, Gurgaon -122001 The content is unfit to use as it is solid/frozen.We contacted the CSD manager on 13th June 2015 to replace the faulty pack with new one but they denied to replace it or take any other appropriate measure. Cadbury is a trusted brand and it was shocking to see such a faulty food item especially when the package date on the product is barely 35 days old, moreover the concerned seller (CSD in this case) denied taking any measure. Request - We urge you to get this replaced locally as soon as possible. Regards, Pratibha Pal, Daughter of Chandra Pal Singh Phone No +91 [protected] or +91 [protected] Address - House No 2794, Sector 23, Gurgaon 122017, Haryana