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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated May 1, 2024
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2147
655
Phone
+91 22 2225 9157
1057
318
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 14

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R
Rohit0071
Jun 2, 2021
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Meter Box broken and needs urgent repairing

I am Ram Gopal Sharma, a resident of Budge Budge Government Quaters Block K Flat No 15 P.O. Budge Budge Kolkata 700137 24 Paraganas (South) having Customer ID [protected]. The Box containing all the Meters of my Building is broken and has fallen on the floor.

This can result in electrocution of residents of my Building during the upcoming monsoon season. Hence the Meter Box needs urgent repairing.

I request...
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Address:Donbosco

Consumer Number : [protected]

My March and April month's bill is very high. Please mail me the receipt of bill payments of every month till date....
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Rehena Parvin
Jun 1, 2021
Jun 1, 2021
This thread was updated on Jun 1, 2021
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I have got very high electric bill this month

Address:CIT Road, scheme XM P-16, Jana villa

Customer ID [protected]
Name- Akansha Nandi
I have got a bill of 8950 rupees for the month of April. I have received the bill today, 1/6/21 on the due date. With the usual use we get upto 5000 in summer months. This is very unusual for our house as there is no extra use of electricity done. Please look into the matter how this huge bill is genereted....
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S
SanghamitraRoy
Jun 1, 2021
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Meter cheking and separating phase

Address:9/4,Sarkarhat lane,1st floor,flat no.2A,kol-700061

My complain no.2883887...
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S
SanghamitraRoy
May 31, 2021
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Electric phase change and my line checking

Address:9/4,sarkarhat lane,1st floor,Flat no.2A,Kol-700061,sai bhavan

I am a customer of CESC, I live in a 2bhk flat at sarkarhat, kolkata -700061, I want to seperate my phase from our flat common metre phase, because during 2years my bill reading is too high, whether after running water pump 5 hours everyday, and continuous lighting in night time in our flat common meter is always varied withine Rs 400-500.Hiw it is possible, I think there is something wrong withine my metre, electric line with common meter...
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D
Disha chowdhury
May 31, 2021
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Re connection

Address:439 jaigir ghat road paneyara Thakurpukur

Main Disha chaudhari Thakurpukur mein rahti hun meri electricity mere ghar ka connection card Diya gaya tha main Tara tala ke office mein main complaint bhi Dali thi ki connection kar dijiye lekin koi reply nahin mila please aap log hamari help kariye please thank you CSS team...
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Submaj
May 30, 2021
Jul 15, 2021
This thread was updated on Jul 15, 2021
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Refund of Security Deposit

Address:B 4/2 GOLF GREEN; KOLKATA - 700095

SUBROTO MAJUMDAR
E/2 Avijit Neelachal Abasan
98 Rajdanga Gold Park
Kolkata – 700107
E mail: [protected]@gmail.com; Mobile: [protected]
The Manager
CESC Ltd
South Regional Office
6 Mandeville Gardens
Kolkata-700019
Tel:[protected]

Dear Sir,
Sub: Refund against surrender of Meter & return of security deposit for additional...
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Address:KOLKATA

Sir,

I wish to bring the discrepancy of my electricity bill to your kind attention and seek immediate redressal.

Please see the details below. Till date my electricity bill has never crossed 9000/- whereas the bill for 04/21 has been 13320/-. Even my bill amount for the month of 03/21 was 6000/- ++ only and for 04/21 it's more than the double amount. How is it possible?

I definitely feel there...
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G
Gajendra S Mehra
May 28, 2021
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High Electricity Bill for the month of April 2021

Address:3-FR;FL-B/3 BHUBAN MOHAN ROY ROAD LP-96/1 KOLKATA 700 008

My Customer ID is [protected]. I have been complaining of high electricity bill for more than 2 yrs but not getting resolved. Here again I have received a bill of Rs. 2200 for the month of April. Normar consumption is made without an AC at home. Even after so many complaints for 2 yrs the problem is not getting resolved...
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N
Nishikanta Das
from KOLKATA, West Bengal
May 27, 2021
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Payment successful but payment still not received by cesc

Address:P-18, Taratala Road, Kolkata - 700088, (South West Regional Office)

Dear Sir / Madam,
I nishikanta das, was paid 6 nos. electricity bill for the month of march, 2021 through google pay on 03rd may, 2021. of Rs. 1830, Rs. 320, Rs. 430, Rs. 320, Rs. 970 & Rs. 1520. This month CESC has added the previous month's bill with the current month's bill. I was mailed cesc many time but they said, they don't received any payment still date & suggest me to contact bank. I was contact my bank and google pay, they...
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G
GOSTZEUS Gaming
May 27, 2021
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Loadshedding

Address:C-128 Ramdashati p.o Gardenreach,kayal para lane near Ramdashati bazar

We are facing power cut issues in our area. It's very difficult as it's raining outside and we have lot of snakes in our area....
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Address:Kolkata, West Bengal
Website:www.cesc.co.in

Docket No: [protected], firstly, I called CESC customer support to tell them of sparks coming out of an overhead tranformer on a lamp-post, they provided me with the above mentioned docket no, assuring that the matter will be handled appropriately, nonetheless after 1hr the sparks amplified and the transformer was down along with the electricity of my house. Since the past 8hrs, I have had no success, even after I have been assigned multiple...
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Address:CESC House, Chowringhee Square Kolkata District West Bengal India - 700001
Website:www.cesc.co.in

Dear Sir/Madam,
I, the undersigned would like to bring to your notice that the bill sent for April 2021 by CESC is absolutely illogical and unacceptable. Till March 2021 all the bills have been paid by me which you can clearly check in your database. With my mother staying alone at our Kolkata house, how can the billed units be "645" and amount be "Rs 5193.32".
When clearly as per your records only, in...
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G
gap lall
from Kolkata, West Bengal
May 25, 2021
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Connection sparkig

Respected sir i sewa lall consumer number [protected]
my connection is on temporary based i request you to please make a permanent solution the connection is sparking similarly and it is dangerous condition please make necessary action our life is in dangerous condition
my contact no is [protected]...
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A
AriIndia1991
May 23, 2021
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Very Low Voltage problem

Address:Kolkata

I have 3 AC in my house, but every day i can't on any of the AC in noon and from evening due to very very low voltage problem. Before installing the AC, every time i have paod extra money for load increase. The voltage is as low as the tubelight and fan arr not currectly running. Please resolve it asap.
Consumer No : [protected]
South Howrah...
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G
Gf007
May 23, 2021
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Power cut in narkel bagan

Address:1/37/15 bijoygarh, Jadabpur

There is no electricity since last 20 minutes or so..it is unbearable in this condition....
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A
AmitNaskar
May 23, 2021
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Voltage problem

Address:60/2 ashoka road ,Kolkata-84

We have 4 Air conditioner at our home. When we run all together we are having consistent low voltage issues for which the fan speed is getting low and tube lights are flickering. Its a very concerning thing going on. Please look into this and get back with a solution asap. I will be waiting for your response from my end.
We have 3 meter accordingly
Amit Naskar-[protected]
Shibapada Naskar-[protected]
Avijit Naskar-[protected]...
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J
Joav
May 22, 2021
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Repeated bills

Address:46Sridhar Roy Road, Swastik Garden Bloack 4 Flat No 453

I am paying too many frequent bill per month for my household meter from past 6 months.
Customer Id [protected].

Ddtails as follows:

Paid 6000 dated 14th Dec 2020
Paid 2140 dated 17th Jan 2021
Paid 1610 dated 16th Feb 2021
Paid 1750 dated 8th Mar 2021
Paid 1480 dated 1st April 2021
Paid 3110 dated 29th April 2021
Again i have got a bill of 4200 due date 25th May...
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V
Vikash Mahendra Desai
May 21, 2021
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Wrong excessive billing and subsequent harassment

Address:Kolkata

My Customer id is [protected]. My metre of CESC had malfunctioned so last year I complained against it and after 9 months it was replaced. Upon receiving the bill I was shocked to find that CESC had calculated my bill pro rata on the basis of Apr 2021 consumption and sent me a bill of Rs 41, 110 . Now it is obvious that Apr being a peak summer month the consumption would be on the higher side compared to the full year. A more rational point...
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Dear Sir,

I am domestic consumer of electricity under the CESC Ltd customer id [protected] I regret to observe that the electric bill for the month of April 2021 (Rs.1740.00) seems too high in relation to other bills of the previous months . My six months consumption is as follows :
November[protected] units
December[protected] units
January[protected] units
February[protected]...
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