A new water heater stopped working after 6 months and is leaking. We raised a complaint on 11th December 2023 and the company has done nothing till now. We have been calling customer service continously for the past 50 days, they either don't pickup or keep cutting the call saying that they will get back to us in 2 hrs. No body is responding and no service person has come in the past month and a half. The product is under warranty and we have submitted all documents on WhatsApp as well. It appalling to see the lack of ethic from this company. Fraudulent services.
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