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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Last updated Jul 11, 2023
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Calcutta Electric Supply Corporation [CESC]
Customer Service Contacts

Calcutta Electric Supply Corporation [CESC] Phone Numbers

Toll free
1860 500 1912
2146
655
Phone
+91 22 2225 9157
1057
317
+91 22 2560 4049
265
139
+91 22 2225 9156
209
136

Calcutta Electric Supply Corporation [CESC] Website

Calcutta Electric Supply Corporation [CESC] Head Office Address

CESC House, Chowringhee Square
Kolkata
Kolkata District
West Bengal
India
700001

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 23

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C
cesc utpal
from Kolkata, West Bengal
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power failure at 230 pm on 07.09.2020

Address:234 gopal lalthakur road,kolkata 700036

Power failure happens at 2-30 pm. Kindly restore power....
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A
Ambarish Biswas
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Voltage fluctuations issue consistently.

Address:Taratala.kolkata

Hi my self ambarish biswas (Customer i'd [protected]) has been facing continue lwo voltage issue last 4 months and i was docket a complain on that (Docket no [protected]) and the team was came near 2months back.
Now this voltage issue my electronics products have been damaged like ac/fridge etc and i am completely frustrated with this issue and as earlier i need solution on that.
It is my humble request for take some nesseccery...
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S
Sumitdutta
Aug 21, 2021
This thread was updated on Aug 21, 2021
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Need a dressing in your meter box

Address:69,GARFA MAIN ROAD,1ST FLOOR, NEAR -LALGATE KALI BARI

Dear sir,
I would like to inform you that, i am one of the resident of 69, garfa main road, kolkata-700078 where the meter box situation in horrible, all the wire is coming out. It is very dangerous position of our meter box we need a urgent dressing in our meter box (Customer id - [protected], consumer no-[protected]) maintenance meter number. If any other thing required please inform me in mail id dutta. [protected]@gmail.com.
br...
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Z
Ziauddin Shahed
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Injustice and harassment

The CESC has killed is by sending us such a huge bill, the billing is done incorrectly and they are imposing unjustified charges on us. No one is ready to listen or help us, the two months arrears which they have calculated is based on their assumption and even if we apply their logic, it can be checked and verified that we didn't had such high billing last year for that period on the bases of which we are being charged, during lockdown many...
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Address:12, RABINDRA NATH TAGORE ROAD,, PO- SODEPUR, DIST.- NORTH 24-PARGANAS

Today[protected] at 11:12 am) i have paid cesc bill no. 16/07801/20/8/1 dated[protected] for rs.28294/- paid through mastercard. Account debited but 'cesc money receipt' not generated....
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W
Well Wissherr
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Power theft

Address:19A / H / 24, গোয়াবাগান স্ট্রিট, কলকাতায় থাকে: 700006

এটি আপনাকে অবহিত করার জন্য যে বাড়িওয়ালা 19A / H / 24, গোয়াবাগান স্ট্রিট, কলকাতায় থাকে: 700006 অন্যান্য লোকের সাহায্যে বিনামূল্যে বিদ্যুৎ ব্যবহার করে। কিছু লোক তাকে বিনামূল্যে...
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D
Dr Avik Pal
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Voltage fluctuations in this area

Hi i am dr avik pal, consumer no - [protected], reside at reside at 278 north balia, garia, kolkata-700084
Since one month we are facing problem of voltage fluctuation. I personally logged complaints many times but everyday this problem is being repeated. People from cesc came and still they didnt do anything. They asked us to do whatever we can, because they are not authorised to do anything. No body is taking care of this problem...
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Address:37, Nafar Chandra Das Road, kolkata- 700034

Myself rabin bera [ customer id: [protected], consumer no: [protected], meter no:[protected], lp 89/14, consumer type: domestic ], residing at 37, nafar chandra das road, behala, kolkata-700034.
For the past 2 weeks, we are facing a problem of voltage fluctuation at my home. Our electrician has tested thoroughly and concluded that from the supply meter itself voltage is fluctuating.
I lodged a complaint in 1912 and have docket...
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K
kalyan kumar kundu
from Kolkata, West Bengal
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main meter connection get drowned during heavy rainfall & building get earthed.

Dear sir,
One of our neighbor from our flat complex lodged one complaint vide docket no.[protected] dated 21.05.2020. Immediately after aamphan, which is still pending as on date by some unknown reason to resolve the issue and we all flat owners are worried if any accident/short circuit occur by your cesc electricity connection. Our lives including children are in danger.
Kindly note that myself (Consumer id no. [protected])...
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P
PapaiAvi
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not receiving electricity bills

Address:185/10 Gorakshabasi Road ,kolkata 700028

Not receiving bills for consumer id [protected].
Last bill came for the month of may which was illogically high & was unable to pay. Please check, now if i receive a bill again which is like i have sell my organs to pay the bill then its really a problem. May be i am 67 years old but still want to live. (M-[protected])...
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R
Rajarshi Goswami
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Unusual high charges of electric bill

I was charged excess from my normal bill on the last month, dated 15th july, 2020. This bill is very unusual and a wrong step taken by the company on most of their customers in west bengal. I stay as a paying guest in a flat in birati, west bengal.
Name of consumer - adity chakraborty
Consumer id - [protected]
Date of the incident - 15.07.2020
Desirable resolution - refund...
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M
MDSHAHB86596479
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current theft...

Dear sir

I beg to inform you that there is a
Electricity theft at 23, b. L. Roy road. (Floor no. 1st, 2nd and 3rd, howrah -1) by taking electricity from one to another holding when ever i raise my voice they says do what you want to do we don't care about it.
Please take necessary action as soon as possible.

Yours sincerely
Xyz...
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Address:Kolkata

Customer id [protected] of Ajay Pathak
The company has promised to send the June bill only.
But same bill has been received for Rs. 14230/-
The company continues to fool everybody
Customer id [protected] of Rani Pathak
Same bill with no change
The last date of payment has been changed. This is the only difference....
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Address:23, Rajendra Deb Road, Kolkata- 700007

Sir, I being a landlady of premises No. 23, Rajendra Deb Road, Kol- 7, ( Near Gandheyeswari Temple) and I did not reside there as because, I haven't any vacant room. Sir, I recently got a vacant room and temporarily went there to reside during lockdown period. And I saw and knew, that a tenant, who resides outside of W.B. and instead of him his nephew Sri. SOURABH JAISWAL residing into said room and enjoying a commercial meter under name...
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T
therajdebnath
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high charges, please check

Address:32, 2no. Bachar para road. Thakurpukur (P.O+P.S), Nabajagaron Club

I, soyeta debnath
Bill no - [protected]/05209
Customer-id - [protected]

The bill is too much taking count of my usage. And i didnt even use this meter box of the may month, how can i pay this bill.
Please take strict action regarding this.
Thankyou...
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T
therajdebnath
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high charges, please enquiry about this

Address:32, 2no. Bachar para road. Thakurpukur (P.O+P.S), Nabajagaron Club

I, sanjoy debnath,
Bill no - [protected]/05201
Customer-id - [protected]

If you look into the previous bills of this year or the same months of the previous year you will notice there's a difference about 484 units difference. And i can guarantee that 3 people just can't consume suddenly like that.

Please take strict action regarding this.
Thankyou...
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I, smt. Purnima mukherjee having customer id : [protected] and consumer no.: [protected], would like to state you that i have received electricity bill for the month of june, 2020 amounting to rs.5560/- only. The payment due date of the same is 27/07/2020. Now, it has put me in great anxiety as to how i could manage to pay such a huge amount being a family pension holder getting a meagre amount of pension per month.in this context, i'd also...
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July 2019 bill reported and billed by cesc is around 6.5k, unit consumed shown is 787 unit for home which is completely absurd and unacceptable.
This never happened in last 8 years if you check the previous reading
Please resolve this and rectify the meter or reading....
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Address:Saraswati Enclave, 153/1 flat B1 2nd floor, Sambhu das sarani bidhan park pra..Uttarpara 712232gati sangha

Here is lipika dhar mahanti.. Customer id..[protected].. Recently you have sent me the bill for the month of june 2020.. Amount you have charged is rs 4113.35 and unit consumed is 615..

This is so much surprising shocking astounding incredible and of course irrational bcoz i dont have following things at home..
1. Refrigerator
2. Heater
3. Air conditioner
4. Air cooler
5. High speed fanbr...
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J
Juiy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wooden meter box broken

Address:B1-148,New Pallysree,Madhya Ram Das Hati,Kolkata-700 024

My consumer id is [protected]. My wooden meter box is broken.

Kindly change it....
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