Citibank Complaints & Reviews

This is with reference to my Citibank credit card ; i had been using this card since 1997 regularly with no issues as I had been paying my dues on time; till 2006 when I was been approched to have a birla sun life insurance policy where the premium's go thru' my credit card for payment. As agreed for the frequency of instalments; this was not been picked up by citibank and they debited my card 2 times in one quater which was a mistake...

Hi

In my last citibank card, i was supposed to pay Rs. 80K and I made a payment of Rs.70K within due date. To my surprise, iu found that the bank has charged me interest on the entire 80K @3%p.a without reducing the payment of 70K i have made.

I feel this is totally unjust and an unfair money making mechanism. Under any banking laws, if payments are made within due dates, interest can be livied only on the unpaid...

The mail I wrote to Citibank officials, Ombudsman and CIBIL:



From: subhabrata chakraborty <[protected]@yahoo.co.in>
Subject: Complaint- Not a customer of Citibank. Still threatened by Collection People.
To: [protected]@citi.com, Julio.[protected]@citi.com, head.[protected]@citi.com, [protected]@citi.com, [protected]@cibil.com, [protected]@rbi.org.in
Date: Saturday, 4 July, 2009,...

I have taken Car loan from Citi bank. We have given post dated checks for 48 months for EMI.
While giving the checks we just filled in Amount (6700/-) in figures and not in words.

Later few checks were rejected with reason "AMOUNT in FIGURE AND WORDS DO NOT MATCH".
There was never a check bounced due to in sufficient account balance.
All the wrong amounts in word on checks were filled in by a...

Dear Sir,

I made ATM Withdrawal on 24Jun-09 from CITIBANK ATM Rs500.00 but i got only Rs100.00 and Rs500.00 debited. I did complaint same then Rs400.00 credited my Account but on 02 jul-09 Rs400.00 debited from account with any information when I did try to call to SITI Bank they were unable to reply for the same.

Rgrds
Shafi Ahmad...

Hi,

Today I have received a call from CITIbacnk credit card customer care service Calcutta that I have not made the payment towards their citibank credit card, I really don't have any idea what is this story they are talking about.,
I am holding many credit cards for the last 7-8 years and I was never a defaulter for any of these cards.

In fact I have a citibank master card whcih I have taken during...

An unauthorized online transaction had taken place in my card with Citibank, ending with 4008, on 27/05/2008, amounting to Rs. 2999/-. I reported the incident immediately to Citibank, who launched an investigation. Upon completion of the investigation, it was revealed that the said amount was paid to Airtel in the account of Mr. Indranil Tarafdar, who is unknown to me. As instructed by Citibank, I once again lodged complaint with them. After...

This has reference to Control number 39, 77, 13, 314. As per Citibank statement dated 23/04/2009, there is no amount due in regard to the Citibank Credit card number [protected]. However, this information is not yet updated on CIBIL. This is creating huge difficulty for me in regard to any financial transaction. Please look into this matter with urgent attention and update the data accordingly.
CONSUMER NAME : PRATIK MUKHERJEEbr...

Dear citibank head,

Iam a citi bank credit card customer since 2003, This is with regard to customer care telecallers from your Bangalore Branch. I have 3 credit cards from Citibank and i have not defaulted with the bank. I have been making prompt payments and some times missed due date. Now i do not have any outstanding balance of credit cards, except loan emi which i have taken against 2 credit cards. I have paid my full...

I never used any Citi Bank Credit Card but suddenly for last 15-20 days, I received a threaten call from Citi bank for dudes which is Pending for last 7 Years. When I asked some question about my identity than he provided all my false verification except my name and phone numbers. When I told him, that I am not a right person than he started abusing words and threaten me & my family members.

Please some one suggest me...

My vodafone number is [protected]. I have been getting unwanted calls from Citibank for the last 1.2 years. The calls are meant for some Mohan Lal Sharma. I have told the calling agents and operators a 1000 times that the number does not belong to Mohan Lal Sharma. However they dont seem to update their records....

Hi,

I am a defaulter of Citibank credit card for Rs. 16, 000/- from last 2 years and they have sent me the letter that they have decleared my account as NPA (Non Performing Assets) as per the rules of RBI.

I have applied for 2 wheeler loan and it has been rejected because of CIBIL check.

Now i want to maintain the good credit score and wants to clear off the Citibank Credit card dues.
br...

My name has been put up in CIBIL even after paying the full amount as per the settlement letter.

My complain is that my card account is [protected]. And i have closed my card account on 10.jan.2009 by paying the full amount of rupees thirty six thousand five hundred amount but still my name has been put up in CIBIL for harassing me .

I request CITI bank to delete my name from CIBIL immediately.
My...

Hi Sir,

I have recently applied for a personal loan from three different banks HDFC, FULLERTON, BARCLAYS and was rejected only becos my CIBIL score was showing less than what is required and according to the banks information I am showing overdue/ delinquent on my credit card accounts. I have checked my credit card accounts twice and thrice but therez no such status on my accounts. I should like to know as to how this incorrect...

I am using citibank credit card for the past one year & paying the dues on regularly basis before due date.Still then i've been receiving calls on citibank behalf for their dues followup with no days limit & no time limit - even on sundays & in late evening almost 5-6 calls per day, everytime calling different person.
in a way of threatening me.I ve made a complaint at Citibank, chennai but of no use.Pls help so that...

Hi, I am foreigner and had an account with citibank in Bangalore for a couple of years. Wanted to do a foreign outward remittance of money which I initially transferred from Germany to invest in India. This is a transaction which took my bank at home 10 Minutes!
However for transferring the money back, it took me around 4 weeks with Citibank! First of all, they take very long time in responding on inquiries - in comparison to other...

Dear Sir,

Please consider this email as a desperate request of Good Services from Citibank . I am a Priority Customer Credit card ([protected]) . I have taken a Good Health Policy and have paid full amount in the month of March but I have not yet got the Cover note of the Policy . I have called up Multiple times to Citibank to get the policy cover note but they have only one answer :They are sorry for the inconvinience...

- Statement of Credit card (no. [protected]) for the month of May 2009 recieved which contained fraud transactions worth total Rs. 24098.97.
-Immediately informed the Bank.
-Bank promised to look into this matter.
-However, the bank has recently sent a letter stating the transactions as valid & asked me to pay the Amount.

These transactions for sure has not been done by me. As such I will not pay...

Dear Sir,
I have repeatedly mailing and contacting the citi bank people but no response i m getting from citi bank. For your reference i attaching the copy of mail:
first mail:
from rahul sharma <[protected]@gmail.com> hide details Apr 24
to


CitiAlert.[protected]@citicorp.com,
[protected]@citycorp.com,
citialert.[protected]@citicorp.com,
[protected]@afsindia.com br...

I had two credit card accounts with Citi Bank:
1. [protected]
2. [protected]

These two above accounts were closed by me in year 2004. I called the customer care and requested to close the above account. After the submission of request, I got call from your Chennai branch and they confirmed the request of account closer. They confirmed me that there is no outstanding on my both the cards and he is...