Citibank — Vodafone Bill Desk , MPESA , IDEA Money

Address:	560067
Website:	Vodafone Bill Desk , MPESA , IDEA Money

Dear team I had received a call from [protected] on 12.25 pm, 12.27, 12.28 (Dated 1.3.2017), where she said we are calling from bank online reward points department and she asked the credit card details for the purpose of giving additional reward points and cash back. I gave the card number and she asked the cvv & otp when i checked the sms completely till the transaction done. After she told me within 2 days the reward points will credit in your card. After 2 hrs later i checked & the amount of rs.4800 debited in my card (twice). I checked with bank, they told the amount transaction done in some other merchant, immediately i blocked my card with help of bank executive. I tried to contact that person but they are not picking calls. Time of call and OTP -12:36 from citi Bank to Vodafone Bill Desk and IDEA Money, MPESA 4800/- each total of 24000 / - Please request you to help me on this matter to get back the amount. cancel this transaction or please refund the money . With Regards Vishaal Kumar [protected]@gmail.com [protected]