[Resolved] Clay Telecom — Heights of ambiguity in plans they offer
K
kashi keshavam
from Gurgaon, Haryana
I was using clay in malaysia. I had a 4g plan activated on my card. The first 2 days it worked fine, but for the remaining trip i was on edge data. How is it that the 3g data plan that i was on, it got over and i was on edge services now. I called up their customer care and they said they don’t track data hence cant offer any details and if i want more data i will have to pay for the services. Pls tell me why the hell did i pay 1700 rs for initially if this is how u guys want to make more money.???
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Jan 19, 2017
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2016
Clay Telecom Customer Care's response Dear Kashi,
We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice number or your contact details so that we can take immediate remedial actions on the same.
For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in
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