[Resolved] Clay Telecom — Horrible customer care services from Clay Sim Cards

rahul62

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Horrible customer care services from Clay Sim Cards. I took their international sim for US with $30 rental plan for 15 days. Inspite of completing the entire paper work as per their instructons and sharing my card details, i got a message that i have exceeded my limit hence all services are barred. On calling the customer care they werent ready to extend any solution at all and kept me hanging.! A horribly unbelievable service experience.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2014

Clay Telecom Customer Care's response Dear Rahul, We tried fetching your details in our data base with your name found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].