[Resolved]  Clay Telecom — Irritated with the services

Hi! We went to Europe with friends. It was a couples trip and we were three couples, and on the suggestion of one of the friends we made a mistake of buying and taking Clay sim cards along.
Throughout the trip we were neither able to make calls to each other and after two-three days we were bot even able to make calls to India to our family. Being totally helpess about contacting anyone, we were totally dependent on calling through wifi, whereever it was available there. On contacting on the given helpline nunber they took so much time to get back on the issue that it was time to get back for us. Totally bad experience!
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Dec 19, 2016
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
Clay Telecom Customer Care's response
Dear Mr. Nazir,

We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice number so that we can take immediate remedial actions on the same.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay Telecom
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