Clay Telecom — mental harassment

I got a sim card from Clay Telecom for my parents travel to Europe for 10 days. They said they wanted my credit card details only for security reason and would block rs 5000 as a company policy. 2 days post returning the sim card, they sent me a bill first with the wrong dates, when my parents were still here in India. Having got that corrected, after several calls to the customer care, i get my card bill with that amount being charged. I again had to go through the process of calling them and explaining my case and proving with the customer sheet i had that it was wrong. Its such a mental harassment to deal with such . Spare yourself the pain o[censored]sing Clay services !!!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr. Khare

We tried fetching your details in our data base with the name Mr. Amitabh Khare and found many user with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP.

At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ 011 – 66470003 or 011 – [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Clay Telecom
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    367
    Pending
    7
    Resolved
    283
    Clay Telecom Phone
    +91 999 011 1222
    +91 11 6647 0000
    Clay Telecom Address
    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
    View all Clay Telecom contact information