[Resolved]  Clay Telecom — Most inconsiderate telecom company ever

get a clay international sim card and get ripped off on your billed amount — on everyone’s recommendation, i went ahead and bought a clay sim card for us. So basically first, they charged some 10, 000 rs on my credit card saying its for security reasons and they’re blocking the money not really charging it. then when i started using their sim card in san fransisco, i experienced recurrent call drops, poor network and obviously everytime i called, i was charged. So by the end of the trip, where i experienced no such thing as ‘great service’ from clay sims, i got a billed statement for 15, 000/- rs. Not only that, without informing me, this money was directly charged on my card. After probing over the bill, i realized that there were so many calls that were charged twice for the same period. So not only did my bill reduced by 30% but also i got to know that these guys cheated me on the bill. After all this experience with these guys, i have my doubts that if i will ever be using their services again.
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Jul 16, 2017
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
Clay Telecom Customer Care's response
Dear Customer,

We deeply regret for the inconvenience caused to you.Kindly share your contact details or RAF/Invoice number so that our team can get in touch with you immediately to resolve the concern raised.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay
Verified Support
Jun 14, 2017
Clay Telecom Customer Care's response
Dear Sir,

We look forward for your response.

The details will help us to fetch your details from the system for a quick resolution.

Best Regards,
Team-Clay
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    +91 999 011 1222
    +91 11 6647 0000
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    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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