[Resolved] Clay Telecom — Never recommending this to anyone
D
divya_871
Address:
New Delhi, Delhi
If you are looking for savings as an option, its better that you DONT EVER use Clay Sim Cards. I used it for UK and regretted it big time. Even after they blocked 10k on my credit card as buffer money, they billed me for 20k for a week!! Imagine with no data activated and calls made not more than a few minutes i got billed for 20K!! While i checked the records, most of the calls were repeated and over charged by 5 times! It has taken me more than 15 days to sort this mess out and finally have the 5k billed cleared! Never recommending this to anyone !
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2014
Clay Telecom Customer Care's response Dear Divya, We tried fetching your details in our data base with the name of Divya and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP.” At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected]
Verified Support
Aug 23, 2014
Clay Telecom Customer Care's response Dear Divya, we are still awaiting for your details. If you are ur geniune customer, kindly share the details with us.
At any point of time please feel free to mail us at [protected]@clay.co.in or call us ar[protected] or[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment