[Resolved] Clay Telecom — Pathetic service from clay

shivamsh55

from Delhi, Delhi

Address:

New Delhi, Delhi

Definitely lacks the customer trust with all their billing frauds --- I used Clay Sim card for UK for not more than 10 days, but i was really shocked when i saw my bill generated within 15 days and amounting to INR 20k, even though when i had a zero rental plan, with no data usage and when the phone was used only for incomings!! Its been more than 10 days that m still in the process of getting this rectified and had their services been great i would have still ignored this, but seriously its pathetic and frustrating.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2014

Clay Telecom Customer Care's response Dear Shivam, We tried fetching your details in our data base with your name Shivam and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].