[Resolved] Clay Telecom — Poor customer response

yadavsuraj

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh

I was using a clay international sim for France and they have the worst customer care services. I had requested them to activated data on my number. Despite several calls, all with the same response that they are in the process, the data did not get activated at all. It got really difficult for me while I was there to respond to work emails and stuff. Quite irresponsible I must say.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2015

Clay Telecom Customer Care's response Dear Suraj, We tried fetching your details in our data base with your name found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].