[Resolved] Clay Telecom — SIM card fault

jimmyray170493

Address:	New Delhi, Delhi, 110020
Website:	www.clay.co.in

I bought Clay card for my Germany trip at Medica-2016 show for which I took the card from the company's Delhi office by paying Rs.3599/- for 500 min of free India calling and unlimited data. However, when I reached Germany ( Dusseldorf), I found that there was no data activated on my sim card.Even after cimplaining to their customer care for 10 times and changing my handset settings as per their instructions, the data was not activated. I feel cheated by the Clay company and I have decided to go to the consumer court to recover my losses.

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Dec 18, 2016

Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

Clay Telecom Customer Care's response Dear Customer,

We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice number so that we can take immediate remedial actions on the same.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay Telecom