Clay Telecom — Sim card not working: +[protected]

sapnakar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

We had taken the prepaid plan from Clay Telecom in India on 9th June 2015.

We were told that for any problem they would help us.

Once we reached the US the SIM card just wouldn't work. After many efforts the SIM started showing network signals. But it never allowed us to make calls.

We tried to reach out to the sales team as well as the helpline. The helpline put us on endless wait and the sales team turned a deaf ear in spite of our repeated emails and calls.

We would like Clay Telecom to take back their SIM card and Refund us the amount paid that we paid for the prepaid plan.

We have email proofs.

Sapna Kar

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Clay Telecom customer support has been notified about the posted complaint.

Jun 30, 2015

Expertteam's response Dear Sir/Ma'am, We sincerely apologies for the inconvenience caused to you we have found your details, We have dropped an email on your personal email id (sa*****@gmail.com) we request you to please revert us on that email we will be glad to assist you. Please feel free to write to us on [protected]@clay.co.in and you may also contact us on +[protected] Regards Team - Clay Telecom