[Resolved] Clay Telecom — Terrible experience with Clay | |
After such a pathetic experience with Clay Sim Cards, its worth it that everybody who wants a true review abt their services should read this review as well. I was hesitant to use Clay Sim Card for UK, but for my family’s convenience i took the same. When i landed in UK, inserted the sim card and hoped that the sim wuld start working but Nothing happened, tried everything, but nothing. The customer care did something and somehow i got some bare minimum signals but then the phone would work for a few mins in the day and would just not work for the rest. My idea of convenience had turned into a horrifying experience with zero response/ support from the customer team!! Such are services from Clay Telecom!! Was this information helpful? | |
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint. Verified Support Aug 28, 2014 Clay Telecom Customer Care's response Dear Anu Gupta, We tried fetching your details in our data base with your name Anu Guptsa and found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected]
Verified Support Sep 01, 2014 Clay Telecom Customer Care's response Dear Anu Gupta, we are still waiting for your response. Kindly share your details with us ASAP so that we can resolve your issue. At any point of time please feel free to mail us at [protected]@clay.co.in or call us on[protected] / 66470000
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+91 999 011 1222
+91 11 6647 0000
D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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