[Resolved] Clay Telecom — Worst sim card that i have ever used

ankitnagpal.332

from Gurgaon, Haryana

Address:

New Delhi, Delhi

Worst sim card that i have ever used --- I had requested for a clay sim card for Turkey, while i was completely aware of the fact that clay has a global sim car for turkey, i wasnt really aware of the fact that how poor its services will be there. Firstly i thought that the sales guy would register my documents since i gave all to him via an email. Well that didnt happen and i had to register myself once i landed there, information shared by the customer centre as my phone wasnt working. Luckily they took less than 7 hours to validate everything and get my sim started, emailing case taken on “PRIORITY” basis!! Such PRIORITY services were also poor. I have learnt my lesson, never using their services for any place in the near future. Really bad experience.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

May 28, 2015

Clay Telecom Customer Care's response Dear Ankit, Sorry for the inconvenience caused to you. We have checked our database with your name and found many with the same name. Kindly provide the contact details or RAF number. Rest assured, we are concerned about our customers and will take your matter on priority. At any point of time feel free to call us on[protected] or email us at [protected]@clay.co.in. Regards Team Clay Telecom