Cleartrip — Refund status is taking more than a year

Fraud Cleartrip. Please dont book flights from cleartrip
Trip ID:[protected]

Horrible service. Not ready to return our hard work money. Poor customer service. The basis on the court order by the Honorable Supreme Court, the DGCA had categorised passengers in 3 categories:

Category 1) Those who booked tickets between March 25 and May 24 for traveling within the same period.
Category 2) Those who booked tickets prior to March 25 but the travel period was till May 24.
Category 3) Those who booked tickets anytime but for a journey post-May 24.

I would like to bring to your notice that we belong to Category 2 (Second category).

The DGCA had said that the Airlines should "make all endeavors" to refund the passengers belonging to the second category within 15 days. “If on account of financial stress, any airline/airlines are not able to do so, they shall provide a credit shell equal to the amount of fare collected (to the passenger)”. The passengers can then use the credit shells to book any ticket by March 31, 2021. In case the passenger chooses not to use the credit shell, the airline will have to refund the ticket money by the end of March 2021. The credit shell is transferable to any person of the passenger’s choice.
SpiceJet has already initiated the refund amount to cleartrip on 8th feb 2021. Spicejet has done the job now please refund my amount don't give any excuses. Not able to reach cleartrip over the phone or emails. I will file a complaint against this fraud cleartrip.