[Resolved] Cleartrip — regarding hotel booking | |||
respected sir/madam i went to manaali by cleartrip booking in hotel kenilworth, i have paid 7946 rs.fr two days for two deluxe bed rooms.i hv paid 1200 fr two days for child tht is my son.but when i got the rooms there is no extra facility for my child, no extra bed etc.there is rate of bed room 1200 less thn i hv paid to cleartrip, my tour was 22nd june to 24 june2014 my trip id is [protected] .so plz get enquiry fr it why they nt given extra facility to child even i paid his charges thnks, plz send ur view on my mail id tbj5rajinder.[protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved ClearTrip customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Sir/Madam,
Trip ID-[protected]
Voucher No.-1133938
Booking Date-05/01/2015
Nos. of Room-02
Room type- Executive AC
Hotel Name-HOTEL MARJAN INTERNATIONAL, NAPALLY, HYDRABAD
We booked the hotel on date 05/01/2015 but till date no confirmation from your team.
We continuously contacting with your Customer Support but no result, they only suggest
alternate hotel .(we contact customer support no.[protected], [protected] & on customer support ID)
We need hotel rooms in Hotel Marjan International but he suggest Hotel Kanha Grand, not suitable
hotel for us.We contact with Hotel Manager, there is rooms available but your team say, rooms are
not available in that hotel.
Plz confirm the suitable hotel and rooms or refund the full amout which are paid to you.
Thanks & Regards,
Ranjeet Mishra
[protected]
PRESS,
Pune
Trip ID-[protected]
Voucher No.-1133938
Booking Date-05/01/2015
Nos. of Room-02
Room type- Executive AC
Hotel Name-HOTEL MARJAN INTERNATIONAL, NAPALLY, HYDRABAD
We booked the hotel on date 05/01/2015 but till date no confirmation from your team.
We continuously contacting with your Customer Support but no result, they only suggest
alternate hotel .(we contact customer support no.[protected], [protected] & on customer support ID)
We need hotel rooms in Hotel Marjan International but he suggest Hotel Kanha Grand, not suitable
hotel for us.We contact with Hotel Manager, there is rooms available but your team say, rooms are
not available in that hotel.
Plz confirm the suitable hotel and rooms or refund the full amout which are paid to you.
Thanks & Regards,
Ranjeet Mishra
[protected]
PRESS,
Pune
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We also request you to send us the hotel tariff confirming the lower rates to [protected]@cleartrip.com with the trip id in the subject line for further investigations.