Cleartrip — Trip Id : [protected]

Laxmidhar Behera

from Mumbai, Maharashtra

Address:

400101

I am laxmidhar behera, mumbai. When i was trying to book a ticket from bomay to bhubaneswar in your cleartip flight booking, i did not find the two alternative souce of information to put in the last transcation box i, e. One time password either in my mail id or registered cell message box for this transaction. I did not fill in this information, so there is no transaction for this booking. Also no message of final amount of booking amount came in my cell number.

After that your site has sent one mail for the confirmation of ticket by showing the trip id, pnr no. Flight details and without final amount of rs.4711.00 paid amount to go air.

so, how you people are charging my hdfc credit card account
to charge rs.4711.00,

i protest herewith if you do not have the otp number
mentioned in the payment box, (No number of otp has came in
my cell no. Which is registered in my hdfc crdit card) you
can not take it granted to charge my credit card authority
to charge that amount of rs.4711.00. It is very rediculus to
get this type of transaction without otp.

please give this clarification and write to my hdfc credit
card authority to deduct the amount of rs.4711.00

Immediately i tried to mail in the grievance cell and escalation cell over their mail id such as [protected]@cleartrip.com - [protected]@cleartrip.com, but the mail return to me without delivery.

Please treat this as very urgent and the charged amount may please revert to my credit card account.

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Comments

balakotti

from Thiruvananthapuram, Kerala

Dear Sir,
my Clera trip id: murugan.[protected]@gmail.com i have booking the 2 filight tickted booking From Chenai to Coimbatore Air India flight comming on monday[protected]:30pm timing. but in till now trip no and tickted not received. my dibet card bank south indian bank, used account pasanger name : 1. ARMUGAM S M - MALE 2. KANAGAVALLI - FEMALE.
please cheak my tickted status.
customer Phone No :

balakotti

from Thiruvananthapuram, Kerala

Dear Sir,
Clear Trip Id: [protected]
my Clera trip id: murugan.[protected]@gmail.com i have booking the 2 filight tickted booking From Chenai to Coimbatore Air India flight comming on monday[protected]:30pm timing. but in till now trip no and tickted not received. my dibet card bank south indian bank, used account pasanger name : 1. ARMUGAM S M - MALE 2. KANAGAVALLI - FEMALE.
please cheak my tickted status.
customer Phone No :

[email protected]

Jul 23, 2021

This is a typical case of not receiving refund. I had booked a flight from Mumbai to Toronto for my son. My son was to travel on a student visa. I booked a British Airways flight on Cleartrip. However, 3-4 days prior to the journey date we called BA to check some queries regarding baggage and we found that they would not allow passengers with a student visa to board this flight. Now nowehere on the website was it mentioned that students will not be allowed to travel on this flight. I immediately called Cleartrip and they told me to wait for 2 days and that they would resolve this matter for me. No response received and so after 2 days I called again and the same reply was given to me. They told me not to cancel the ticket but with a fear of no-show, I cancelled the ticket 2 days prior to the journey. All this was told to the CS agent who answered my call. Unfortunately, Cleartrip does not have any grievance email id where we can write our miseries nor the seniors contact us. It is sheer disappointment and one is left absolutely lost and clueless on their misery. Cleartrip agent told me they will refund only if the Airlines do. However, I booked with Cleartrip and not with the Airlines directly. SO LOGICALLY, CLEARTRIP OWES ME THE REFUND AND NOT THE AIRLINE. After a few days, I got an email stating that the Airline is not giving a refund and hence I have a zero refund. This is disgusting! IT is not a small amount which I spent. We parents send our chidlren with dreams and slog ourlseves out for arranging funds for education. And then to lose 40k in such nonsense is a heartbreak causing stress!
If there is anyone responsible from Cleartrip reading this post, I request you to look into this matter and help me get my money back.