Cleartrip — Airlines | |||||
Non Refund of cancellation charges even when air line has refunded whole amount after 20 days after reminder request for more than 5 times. I have made air ticket booking from Delhi to Goa on 08th Nov 2016 thru Air Asia for Rs.17192/-. Due to change in the flight timing I had cancelled the flight ticket and ask them to process the refund. As tickets are fully refundable they (air carrier) had process the refund request and credit the amount to clear trip in last week of Oct/ early first week of Nov 2016. Upon request clear trip confirm that they have receive the whole refund from Air Asia on 04.11.2016 and process the whole amount but process the partial refund amounted to Rs. 7392/- instead of Rs.17192/-. Trip ID : [protected] Case ID 0136223 Was this information helpful? | |||||
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ClearTrip customer support has been notified about the posted complaint. | |||||
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Cleartrip — Wrongly booked tickets due to misguided advertisement for low rates
Due to misguided advertisement, I wrongly booked my tickets & realised immediately. Upon contacting them they denied help & deducted half of my fares which includes insurance & other charges which were not highlighted while bookingI find them fraud & non friendly online booking portal. You will loose half fare in the case of cancellation