Club Jiva — Refund request not honored, neither provided the dae service offered

Address:400102
Website:clubjiva.in

Hi team,

I am really tired of this company it's unfortunate that we have such companies in india.

We were in manali when we got fooled in to this club jiva, i really hoped it would be a golden opportunity for a newly married guy, but i think i was wrong.

December 1st 2015, we were given some dummy coupons to scratch and over excited of wining we were fooled to buy a life time membership with a amount of 1, 55, 250 rs for 25 years of week's holiday along with dae gold membership.

I was shocked when i received the membership in january was suppose to start in year 2016, instead when i received a membership starting 2015, which is already over, and after that i immediately checked all over internet and understood that it's my mistake to trust unknown companies.

After constant followup of refund, company clearly stated that they will not refund, finally i raised a dispute with citibank credit card division to see if they can help.

I have not received any further communication after requesting for refunds, they keep claiming that they have some clause on agreement, which is not even a legal agreement.

My mobile number: [protected].

I have determined to take legal action on this company if any one else would like to join me please feel free to contact. If my refund is not processed i will be writing to pmo about managing such fraudulent companies in india.

Thanks.

-siva
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Club Jiva customer support has been notified about the posted complaint.
May 02, 2016
Loki2924's response
Membership No # CJ/AA/B/B263. We made payment of Rs 40, 800 to Club JIva and realise that Club Jiva made false promises. After going through the internet and complaints, I am very doubtful of the reputation of company.

There is no update nor any call from Club Jiva nor they are reverting us back. i do not want the memebership. kindly refund our amount back.

Regards
Shalvi
[protected]
Complaint comments 

Comments

Dear Sir/Madam
We are concerned by the query raised by you on the online platform. However we would like to inform that this is not the official forum to address any query related to Club Jiva.
You are requested to kindly address your feedback, queries or suggestion at [protected]@clubjiva.in or visit our website www.clubjiva.in for contact details.
We further like to request you that, kindly do not display your contact details like mobile number, email, amount or residence address on any consumer forum website as some culprits with fraudulent intentions may use you contact details.

Warm Regards
Team Club Jiva
Membership No # CJ/AA/B/B263. We made payment of Rs 40, 800 to Club JIva and realise that Club Jiva made false promises. After going through the internet and complaints, I am very doubtful of the reputation of company.

There is no update nor any call from Club Jiva nor they are reverting us back. i do not want the memebership. kindly refund our amount back.

Regards
Shalvi
[protected]
Club jiva will not respond either on phone calls or through e-mails. We are tired of Club Jiva and please don't believe them. We are believing and listening to their stories for past 2 months and now case will be settled legally. Spend some time in filing a legal case against Club Jiva and the sales person Prathmesh (From Goa).

Simi, the person concerned for refund, will speak that amount will be refunded but amount will not be credited to the account. I have already communicated to bank authorities and I was asked by bank authority to approach police as Club Jiva miscommunicated to us blaming our bank for not credited amount to the bank

Many Thanks
Sunil Kiran

Club Jiva — Refund of Membership Amount

Membership No # CJ/AA/B/B263. I want the refund of my membership amount of 40, 800. I realise Club Jiva made false promises and I am not at all satisfy with this company. They are not refunding such big amount
My complaint is resolved with mutual understanding.
Dear Mr. Sunil Kiran,

Greetings from Club Jiva!!!

Thanks for Marking your Query as Resolved

Warm Regards,
Club JivaTeam

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    65, Level 1, Dewan Center, S.V. Road, Jogeshwari West, Mumbai, Maharashtra, India - 400102
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