[Resolved] Cnbc Awaaz Media Pvt Ltd. — mobile handset XOLO Q2000 still not repaired.

E

Er. AMIT

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

I have purchased the XOLO Q2000 though India times on 9.2.14. After 4 month its touch is screen is not working. On 22.6.14 I give it to service centre, after 1 month I again visit at service centre but they still don't know the exact status of mobile, parts will be replaced or whole mobile .
My work order no :[protected]. Every 2 or 3 days I follow via email of customer care but responding.

Amit N Rayvadera :- [protected]

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Complaint marked as Resolved

Verified Support

Sep 23, 2014

Xolo Customer Care's response Dear Mr. Amit Thank you for giving us a chance to assist you. This is in reference to your complaint dated 04.08.2014 regarding XOLO Smartphone Q2000. We trust that the provided solution is pleasing and no further issues at your end. If in near future you face any issues with XOLO Smartphone, you may contact us for further assistance. We will always be happy to assist you. We value your relationship with XOLO and assuring of our best services, always. Warm Regards, Sudip Banerjee XOLO Care [protected]@xolo.in www.xolo.in

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E

Er. AMIT

from Mumbai, Maharashtra

Company has given me Xolo Q 3000 updated model, because of technical fault in mobile. Thanks for co-operation and response.

[Resolved] Cnbc Awaaz Media Pvt Ltd. — mobile handset XOLO Q2000 still not repaired.

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