[Resolved]  DishTV India — Cheating through online Annual subscription fee

We have bought the DishTV service in May 2006 in Hyderabad. We tried to renew on June 2007. To pay the annual subscription fee we created an account in www.dishtv.com (We couldn't access that account anymore). We paid two times Rs.3144 and one time Rs.3200. All the three times we received 'Payment failure' message. When we got the credit card bill details it has been deducted thrice Rs.3144 Rs.3144 and Rs.3200 respectively. In that Rs.3144 was credited back. The amount DishTv received from us now is Rs.6344. We subscribed to Dish welcome package only. It costs Rs.3144 per annum. They have to pay back Rs. 3200. They are refusing to pay back that. We have sent few emails, talked to customer care executives more than 10 times (The toll free no. will be always busy, We had made all STD calls). A week ago they gave a fax number to fax the address proof. Sending a fax to DishTV is not that easy! Atleast we tried for half an hour finally it went through. The next day some one calls and tells " We will not refund the money. You can use it for next year subscription". I have told him very clearly," It is my money. You better pay back. Its my decision to make whether to have DishTv or not". He had cut the call.
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Aug 13, 2020
Complaint marked as Resolved 
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Pakistan's terrorist Kasab should be trained well enough and should be respected to straight-cut shoot the directors of 'Dish TV India Ltd.' without any hasitation. I'm the worst sufferers of having dish-TV. I think the directors of 'Indian Consumer Complaints Forum' also should be shooted directly by him. Our great India - the pathetic one.
my name is rajat want to pay my monthly subcription on www.dishtv.in he said register first . on link new registration no source avalaible. i try many time but one ting reply. registration link not up date.i want to recharge my plantinium pack 700 rs maxi.my vc number [protected] how i register my acc.
I had paid Rs 309 to recharge on 6 Mar but still TV is not recharg VC no. is [protected]
Dear
I have recharged my dishtv account on 11/12/2008 by paying Rs. 540/ in the golden pack and my renewal date is 11/03/2009.The same information appeared in my account on tv through dishtv account. But my all the channel have been deactivated under golden pack on dated 07/03/2009. It is not understood why you have deactivated all the channels under the above scheme.
Though I have requested the dealer to activate my account under the scheme golden pack on 07/032009.
Therefore I request you to look into the matter and do the needful in order to solve this problem
With best wishes
Vijay Singh Jamwal
[protected]
we can't see any chanal please chaque our vc no. [protected]
I want check my renewal date and procedure but I could not checked . v.c no is [protected].Please tell me what are the rate of the new channels.
Dear Sir,

I am a Subscriber of Dish TV for last one and half years.I have recharged with Rs. 500 ( under Shceme ) on 9th march 09.but till now ( 14/03/09 Saturday, 2-30 pm) i have not received the service. On the screen it is shown as Cll Dish TV customer care.but according to the dealer my service was activated.My 11 Digit VC number is [protected].
Kindly look into the metter so that i can utilised the Service of Dish TV.

Simanta Dutta
Jorhat
Assam
Cell No [protected]
at the time of perchase dishtv setup box threw shyam electronics, halol dist-panchmahals

my vc number is [protected] in the package of 18 months.then after only colours chnl.even validity cut off more than six months.and in this package cnbctv18 chnl included .now at this time both the chnls are not seen from last one month.

this is a great froad to us.

please do some faver to us otherwise i have to take some legel action.
I'm a one of the dishtv subscriber # [protected]. I renewed (paid) last one week but still there is no service. I feel this problem with all customers. Please give the fast service to customer.
I purchased a Dish tv set of box at Moti electronics, 101, Arcot road, Porur, Chennai on 05.02.2009, . Now only on 01.04.2009 I have installed it, but no channels were coming except the free channels. The smart crd no is [protected]- 9, and the installation charges Rs 225 is also been paid. Untill now the channels are not coming. Pl activate my chord

DishTV India — Service delay and unsatisfactory performance

I took Dish tv Connection when it itroducedfirst in the market, but from that very day onwards it has been noticed that the Company do not have proper machinery/ infrastructure to provide the Customer Proper and promt service,
Almost minimum 7 days they have taken to attend in Metro cities like kolkata and Bangalore.
so it is not advisable to buy such Connection from a Company who do notv bother customer after the Sales made.
dear sir
my vc no - [protected]
please Conform the dish network. Adult subscription channels
and locking charge for month this information send my email.
i have changed silver package to golden package on 3rd september 09. still this time applicable channels not active.please take action aganist the smart card no [protected].
Dear sir/madam

I am a customer of dish tv. I recharge my dish tv for gold pack today dt. 31/10/2009. But after transaction i saw you detect Rs. 400 from my SBI account. So clear me why you take Rs.400 for one month recharge fee for gold pack. I am awaiting for your replay.
My VC number is [protected]-0. and mobile no- [protected].

Thanks.
I purchase a dishtv 26 oct 09, but till now dishtv not activate, pl activate as soon as possible.
Thank you

yours
Rajib Modi
Achiana apertment, abc Bhangagarh, Guwahati-781005.
state-ASSAM.
I want to bring to your notice the pathetic service levels displayed and wrong information given by your distributor, A.S.Vision Infotech, Mumbai 400090. Facts of the case are as under:

I am a Dish TV subscriber with VC No.[protected] since 2007.My STB No. was 0778ABF32DS16303.
On 7/11/09, I faced a problem with reception and the Error displayed was 301. I called up A.S.Vision Infotech who sent their technician Zaheer Khan that evening.After checking and charging Rs.165, he said the STB had to be repaired and he would bring it the following day.
On 8/11/09, I made innumerable callas to AS Vision, when at times they said it will be delivered by afternoon while at times they said it was being repaired and finally they said it cannot be repaired. I was given an option to buy a 'second sale' STB for Rs.750 which they said was supplied by Dish TV only.They said it had a 1 month warranty.
I went there the same day, paid Rs.750, got the STB No. 07B8ABF40DSI8258 after checking.It took me innumerable phone calls and I had to wait till the afternoon of 9/11/09 before I could view all the pay channels. This was not for long though.The reception was in fits and starts, sometimes with a loud sound, sometimes we had to switch on and off repeatedly to get it started, sometimes it would not switched off at all.Finally on 11/11/09, I called up A.S.Vision and fired them.
They sent their technician Zaheer Khan on the same day and he delivered the 'said to have been repaired' STB on the evening of 12/11/09. We asked him to check the performance at our place and withing 5 minutes it conked off again.He again took the STB for repairs promising to come back on 13/11/09.
Since morning, I have called up AS Vision at least 6 times and every time a different story is told--first they said it is repaired and by 4PM, I would get the STB, then they said the technician would call, later they said by 6-6.30 PM he would reach as he had already left. When I tried calling them at 6.30 pm, THEIR OFFICE WAS CLOSED. WHY CHEAT YOUR CUSTOMERS AND MISLEAD THEM?
I then called up your callcentre and registered this as a serious complaint(Complaint No.[protected]. I was told by the executive would call me in 2 hours but till now I have not heard from him.

I have spent 1 whole week running behind your useless and inefficient distributor A.S.Vision Infotech who not only do not know their jobs but try to bluff their clients.Am afraid Dish TV is going to earn a bad name if it has such distributors.I am more concerned since I am ashareholder in Dish Tv as well, my DP ID being IN 301151 and Client Id 20503787.

I expect my problem to be sorted out POSITIVELY TOMORROW.Forget the fact that it is a Sunday. If A.S.Vision had cheated me by giving a STB which was not fully functional, I would be constrained to take both A.S.Vision & Dish TV before a Consumer Forum. Notwithstanding the fact that I am a shareholder I would not hesitate to take this up with the Press as well.

If the damned STB given by A.S.Vision does not work tomorrow, they or Dish TV has to give me a new STB and also compensate me and my family for the mental harassment .

I WANT THIS SORTED OUT TO MY FULLEST SATISFACTION TOMORROW.

Trust you appreciate the gravity of the situation.

R.BALASUNDARAM
A-502, Nirman Galaxy,
Rajmata Jijabai Road,
Andheri East
MUMBAI--400093
Mob:[protected]




--
R.BALASUNDARAM
A-502, Nirman Galaxy,
Rajmata Jijabai Road,
Andheri East
MUMBAI--400093
Mob:[protected]
dear sir/ madam
few days ago i refil my dish tv conection by Rs 125 after that it would not started
we have recharged platinum pack in the month of sept2009 my complain is why iam not getting neosport and also in gujarati pack i am having only one Etv gujarati only why i am not getting Zee tv gujarati and TV9 gujarati and other gujarati chanals.
not proper service and with in six month problems are creating
PLEASE I HAD ALSO SUFFERED FROM SAME TYPE OF PROBLEM WITH TATA SKY AND WHEN I THREATENED THEM THAT I WILL FILE A CASE IN CONSUMER COURT THEY HAD REFUNDED THE MONEY BUTAFTER A TIME GAP OF THREE MONTH.

BETTER YOU APLLY THE ROUTE I THINK YOU WILL GET SUCCESS.

REGARDS

SURESH KUMAR BHUTRA

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