Adani Energy Ltd. — Change of Mobile

We are your regular customer. We have recently purchase 3 nos. of Nokia 1650. We are facing problem like battary down frequently, most of the time phone hang while talking & automatically switched off frequetly...

We have submit these 3 mobile to nokia care twice but compain is not solved by him. Third time we have send to the company via nokia care for change it... but they have formated this instrument and send it back.

Now we don't want to go for any other process for the same simply we want to change it asap. Because it is totally time vasted procedure. The detail of the mobile are as under.

Moblie Model - Nokia 1650
IMEI No. [protected] Purchased on 25/04/08
IMEI No. [protected] Purchased on 25/04/08
IMEI No. [protected] Purchased on 28/03/08

Kindly look into the matter and needful asap.

Waiting for your positive reply.

Thanx & Regards

Naina Khatri
Adani Energy Ltd.
Phone[protected]
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Comments

actually I have registred for gas line since 2 years ago.now i did not get connection, already i did oraly and written complain in ahmedabad maninagar branch but they did not take any action for my complain so please do action for this complain
i hope that i will get connection of gas line earlier


for your refferance
NAME-HASMUKHBHAI PADIA
ADRESS -36 DHARMDEV SOCIETY, ISANPUR, AHMEDABAD
CONTECT NUM-[protected]
I have registered for Gas Line since 2 year ago and Gas Meter and Pipe line has been fitted by the Company. But till today i have not get gas connection from Adani Energy. I have also contact at office of Adani Energy Ltd. Memnagar Branch so many times but no any action taken for my complain. Kindly request you to do needful for the same.

My Contact No. [protected]
KARSAN K. RAGHVANI
71, TIRTHNAGAR SOCIETY PART -1
OPP. H.B. KAPADIA SCHOOL
SOLA ROAD, GHATLODIYA
AHMEDABAD-380061
Dear Sir,

I have applied for new PNG connection on 28.01.08 under plan-D and for that I have paid Rs.1000/- advance as i am residing as under;

Samir Patel
6, Purushottamnagar,
Near Anandwadi Busstop, Isanpur,
Ahmedabad-382443

I have started inquiry for my connection at the end of Nov, 08 at your Maninagar office, but your reception staff was told me that connection will be issued at the end of Dec, 08, then I inquire at the end of Dec, 08, I got reply it will be now in Jan, 09, Then further inquire, the reply is connection will be allotted at the end of Feb, 09 and supply will be started in March, 09.

Finally I inquire in last week, I heard new reply that connection will be issued at the end of March, 09.

I also registered my complain through toll free nos and also registered my mobile no but no response is there!!!

Please inform me when I got connection finally.I am attaching my payment receipt for your reference.

I hope your response in this matter before this matter will send to top management in Adani Energy Ltd.
I have applied for new PNG connection on 26.11.08 and for that I have paid Rs.555/- advance as i am residing as under;
My residential address is :
E-17 Saundarya Appts
Nr CP Nagar
Ghatlodia
Ahmedabad 380061

My Application number 50128 and your cash receipt number 15269

All the connections is this area are completed since more than 1 month.
I WANT TO KNOW WHY MY CONNECTION IS STILL PENDING

I had called many times to customer care number 27623264.. but not getting any positive response
PLZ LOOK INTO THIS AND AS EARLY AS POSSIBLE

Thanks
We have taken a gas line from your Adani Energy Ltd.

I have given two cheques of AXIS Bank on 17/03/2009
Cheque No. 790009 for Rs.5530/- (We already have receipt of received cheque)
and No. 790010 for Rs. 534/- paid by Axis Bank
at your Maninagar office,

On 11/04/2009 one person came to our house and he told that your payment not received and We will compulson to cut out your connection. We inquire at Maninagar Office, reception staff was told me that your cheque is not received by us. We also presented our receipt of received cheque No. 790009 for Rs.5530/- so one person come from inside and they told this is not a receipt but they told we given you a outstanding amount to pay by you.

We have a receipt with stamp and signature received by the Maningar Office for receiving cheque No. 790009 for Rs.5530/- at AXIS Bank.

I also registered my complain through toll free no 27623264 and also registered my mobile no [protected] and my complaint no. IC[protected] talk with Bhave Soni

Your Maningar Office staff says that you taken a step to stop payment your cheque No.790009 for Rs.5530/- (Axis Bank )and give us a new cheque for Rs.5530/- We told that whose responsible to pay stop payment amount.

So we request you to look out this matter and take a necessary action.

I hope your response in this matter before this matter will send to top management in Adani Energy Ltd.
Respected Sir,
I have surrendered my gas connection since one month ago. My outstanding dues has been adjusted against the security deposit and meter deposit paid by us. But as on date, we have not recieved any statement of our regular account and how the total amount has been adjusted after the refund of the amount paid by you. I have till today reminded and contacted many officer from your office, but still nothing has been recieved by me as on date. I just want to know how my account has been adjusted by passing the contra entry vise versa. Jikesh shah
I am customer of your gas connection from last three mounth As my house is under renovation i have not use the gas till today On 27th i have contected to your IVRS for modification of gas line in Kichen as the line is fited from varanda on the same wall of kitchen i want to shift the line from inside to outside of my kitchen your IVRS operator MR RAO did not give the informaion that party has to pay the advance charge and it is to be paid at memnager branch, becuse of the lack of information i have to visit your memenager office again as i have not carry the check with me on 27th on 2nd again i went to your office i have again explain the same with your Nisha madam about my requirement she has confermered with your eng. and asked me to pay 1200 Rs. which i have paid same day i have got the SMS from your IVRS system send me the complain no c[protected]. After so many times i have inquire aboute with your Manager madam Priyanka aboute to carrey out the work as fast as possible On 14the today your contractor two people Jayesh another person they dont know how to talked with the party they talked all sort of nonsence with me I have complain about the same with Priyanka madam After one hrs i have a phone call from 27641841 Mr Sandip Patel talked with me and told me this is not possible we will not fit the connection outside the Kitchen that is comp. policy My point that your Nisha & Priyanka madam should know about this and she has to told the same on 2nd only They have simply pass 12 dayes and now they are telling that you have to wait for 15 dayes, this something to harase the customer all your persons behaviour to the customer Why all persons are not giving me the office address or giving the phone no so that i can comment regarding the complaint.
Whether tell me i the user of PNG i have taken the connection from your comp. i have not given the complite adani that i can not modify in my house ?
Your people are telling that you can not touch our pipeline if you want to do any modification you have to wait indifinate and dependent on adani ? is it so ? I have given you the 10000 RS for gas connection i have not given 50 lakhs residence to adani ?

pl do the need full as fast as posible my cell no [protected] fil free to contact


k j trivedi

Adani Energy Ltd. — REGARDING DOMESTIC GAS SUPPLY CONNECTION

Dear Sir,
I have applied for PNG standard connection at 9, Capital Park, Opp. Memnagar Fire Station, Nr. Vijay Cross Road, Navrangpura, Ahmedabad-380014, vide Application No.110499 Dt.17/07/2007.The pipe line work and other standard installation are completed in time but I am not getting gas supply in my house till date. Although my neighbour (same society)are enjoying gas supply since last 13-15 months.
I have filed a complain in writeing on Dt.15.07/2008 and my complain was registered vide C.No.8532 but, till date, no action taken on my complain . In between I have personaly visited Adani Energy Ltd.(116, Sahajanand Arcade, Nr. Helmet Cross Road, Memnagar-54), office so many time regarding the complain,
but got nothing except false promises.
I request you to take positive action on my complain.
Thanking You,
Dhirendra Kumar V. Pandya
9, Capital Park,
Opp. Memnagar Fire Station, Navrangpura,
Ahmedabad380014.
(M) [protected]
Email: [protected]@yahoo.co.in
I had applied for Natural Gas connection for which i have paid Rs 555/= the installation process has been carried our at my residence but hence now i have no requirment at present of your NG connection as i am satisfied with my ongoing procurement of LPG connection.

I would like to cancel the connection with you. Please kinldy uninstall the connection from my residence.

My Customer ID: [protected]

Thanking you,

Pratim Bhatt
23/01/2010

Sub: Laying of gas pipe line in Neelam Park Society, Nr. Sambhav Press

Sir,

Laying of gas pipe line is underway at Neelam Park Society since yesterday. The work being carried out is in a very erratic and unsafe way without consulting the owners of the society flats. This was indicated to the working personnel. They did not listened to.

Alternative asthetic, safe, simple pipe layout options are not followed by them. An email was sent to them requesting to send a technical person to discuss the matter before taking up the work further. No reply is received.

Strangely and delibrately some meters are proposed to be fixed with in the flat premises while others are being fixed outside. Outside one's are totally unsafe.
This needs immediate attention. A competent and responsible tecnical person may kindly be deputed to resolve the matter at the earliest so that further labour costs be saved at your end.

I would prefer that provisional pipeline connection outlet for my flat may please be removed immediately.

Pl treat it most urgent and respond immediately so that issue can be resolved.

Regards

Dr. P K Gupta
D-6, Neelam Park
Opp. Sambhav Press
Nr. Premchand Nagar
Ahmedabad- 380015
[protected]
[protected]
Naina Khatri,

Please also take time checking Customer Service of Adani Energy. How does it feels now? Read facts about Adani customer service

Adani Gas limited has poorest and worst customer service i have ever seen.

1) You will never get reply from customer care email address given on site. customer.[protected]@adanigas.com

2) Customer care phone no 079 – 27623264 is chargeable and they will put you on hold for minutes. I hope they are not making money out of this

3) Online bill payment process is worst. I paid online bill, amount got debited from my account and got error on Adani website. And I struggled a lot to find where my money was gone.

Thanks,
Ritesh

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