Address: | Ahmedabad, Gujarat |
SIR I HAVE GET THE CONFIRMATION MSG ON 24/06/2011 THAT UR MNP HAS BEEN APPROVED AND ITS CONTINUE ON 25/6/2011 AT 22.00
BUT STILL NOW MY INCOMING CALL HAS NOT BEEN STARTED
FROM LAST ONE WEEK I CONTACT TO NODAL OFFICER BUT THEY ALSO NOT SOLVE THE PROBLEM
ON 1/8/2011 BETWEEN 10.00 TO 11.00 PM I TALK WITH THE SUPERVISOR AND HE ASSURE ME THAT UR PROBLEM IS SOLVED IN 24.00 HOURS
HE ALSO SAYS ME THAT UR MNP HAS BEEN DONE BUT UR NO HAS BEEN NOT UPLINED I SEND THE MAIL TO OUR TECHNICIAN TEAM FROM MY OFFICIAL MAIL ID
BUT THEY ALSO DON`T GAVE SERIOUS TO MY MATTER
YESTERDAY A CUSTOMER CARE EXECUTIVE FILLED THE COMPLAIN N SAYS ME TO WAIT FOR 36 HOURS
BUT IT IS TO LONG FOR WAIT...
TODAY WHEN I CONTACT TO CUSTOMER CARE EXECUTIVE TO TALK WITH SUPERVISOR THE EXECUTIVE NAME PINAL HAS NOT TRANSFER THE CALL AND WHEN I AM SAY FOR THE COMPLAIN AT CONSUMER COMPLAIN SHE SAYS ME OK. U MUST FILED THE COMPLAIN
MY NUMBER IS [protected] Was this information helpful? |
This is to inform you that your concern has been escalated for a resolution. We shall get back to you on the same.
Regards
Aircel Customer Service Team