[Resolved]  Aircel — AIRCEL connection pending since 1st April(3 months)

Address:East Sikkim, Sikkim

I bought an AIRCEL connection(details below) on 1st April,2013 from a local shop.
I have submitted all necessary documents and paid Rs.300 as connection charge,first recharge etc to the shopkeeper.
It has been 3 months since then but my connection has not been activated.I have complained to the shopkeeper several times.I have been told that my documents have been passed on to the distributor and they are responsible for the activation.So they are to be blamed for the delay.

I am really disappointed by the poor service provided by AIRCEL.
I am now planning to buy a connection of some other company if this AIRCEL number doesn't gets started in 1-2 days.

Such poor service is highly unprofessional and I shall never recommend AIRCEL to any of my friends.

Aditya Prasoon

address: B502,Hostel No-1,Sikkim Manipal Institute of Technology,Majitar,East Sikkim,PIN-737132

AIRCEL NUMBER- [protected]
IMSI: [protected]
ICCID:[protected]

Alternative contact number-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Aircel — in connection

when i am calling any where if that no. is switch off then also it is ringing or vise/verse. sometimes it is also saying that there is temporary contagion in the other network u have dialed . so i am facing problem. i will be very helpful i[censored] look after this matter. my no. is [protected].
my aircel no not WORKING PLS ACTIVE MY AIR CEL NUMBER [protected]

Aircel — y the serviceses is delayed

really irretation not picking up the call at ur call centre, so big ad on PI but [censored]all services given no setings provided after sending sms after calling
Hey…. U were calling from which circle? Why I ask is because this is pretty rare.. atleast in my circle.. which is Kolkatta btw.. in any case.. Call the Nodal officer or smthn directly man!.. that shd be quicker.
Hi,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also get in touch with us at https://twitter.com/Aircel or you can write to [protected]@aircel.co.in

Warm regards,

Team Aircel India

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