[Resolved] Aircel — Aircel internet speed is too slow

aonechauhan

from Katra, Jammu and Kashmir

Address:

Patiala, Punjab

Dear Sir

I am Suresh Chauhan, at & p.o - Patiala, Punjab(local), cell no.- [protected] , At the time I am Aircel 3 prepaid sims at Patiala,Punjab (local). From last 10 or 12 dayes I am suffering from poor pocket internet service . I am a reguler user of that particular service from last 1.5 year but I never face that type of problem but now I am just wasting my money. I am using Mobile for connect through mobile to my laptop . I have already called so many times to aircel customer care but they dont want to take any complain regarding that matter thats why I am sending this to you. Exactly that connection are properly working at the next tower .

So plz do some needful action to solve the above problem as early as possible.

Thanking you

Suresh Chauhan
Patiala, Punjab(local)
Email:- [protected]@gmail.com

[protected], [protected], [protected]

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Aug 13, 2020

Complaint marked as Resolved

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Aircel Customer Care

from New Delhi, Delhi

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Your concern has been noted and escalated for a resolution. We shall get back to you on the same shortly. You can also write to us at [protected]@aircel.co.in for any further clarifications.

We assure you that we are committed towards resolving your concern.

Regards
Aircel Customer Service Team