[Resolved]  Aircel — ALLOWS TO USE ONLY 200 MB 3G DATA USE PER DAY IN 277 PLAN

Address:Tinsukia, Assam

Sir, I bought aircel 3g data card and i recharged 277 frc upon which I shouldve got 2 gb usage 3g n unlimited 2g after consuming the 3g data. But I get to use 3g only about 200 mb each day no matter how much 3g balance i have left unused. and that too in the morning time specially around 7 -8 am. I have complained about it n no one have intimidated to me bout it yet although its been about a week. My no. is [protected]. And the customer care personnel are so rude , sometimes they even cut the line whenever I called them for registering complaint. It took me 4 to 5 turns of speaking to the executives to register the complaint. Also the complaint line is often busy . Worst service I have ever experienced. And the 2 g is so slow that it takes more than 5 minutes to even completely load the facebook homepage. And to my surprise these things r happening even though i have full network. My pin code is 786125 n they said that i have full 3g network here.... MY URGE IS NEVER TO USE AIRCEL..WORST SERVICE PROVIDER... RS. 1800 DOWN THE DRAIN..
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Atraya,

Thanks for writing in to us. We apologize for the inconvenience caused to you.
This is to inform you, we have forwarded your complaint to the concerned circle. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.


You can also get in touch with us at https://twitter.com/Aircel

Warm regards,  
Thanks! 
Team Aircel India

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